Getting Help

The Faculty Instructional Technology Center (FITC) is the contact for instructors interested in learning more about eCommons. We conduct a variety workshops and tutorials in addition to handling instructors' service requests.  We offer consulting and answer questions regarding how best to use eCommons in your  teaching and learning activities.  See our full list of instructional technology workshops by clicking the link below.
Phone: (831) 459-5506
Location: 1330 McHenry Library
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eCommons FAQ's are available by searching for "eCommons" in the Knowledge Base

eCommons Documentation and Tutorials
eCommons Help
eCommons Workshops

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Using eCommons

Users must have a valid UCSC CruzID and CruzID Gold password to access eCommons. Access is currently provided for instructors, graduate and undergraduate students. Staff access is given to those who support instruction or academic programs on an as needed basis. Users must have internet access using compatible browsers, plug-ins and settings. The URL address is ecommons.ucsc.edu. Current supported operating systems and browsers are:

Windows

• Internet Explorer 7.0 and newer
• Mozilla Firefox 2.0 and newer

Macintosh

• Mozilla Firefox 2.0 and newer

Other platforms

• Mozilla Firefox 2.0 and newer

Note: You may get unexpected results if you use two browser windows to access the same eCommons tool at the same time. For best results, use one browser window to work in eCommons.