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These instructions are meant for setting up new accounts and configurations or for checking your settings. They are not intended to be used to migrate from POP to IMAP email settings. If you encounter difficulties, please contact the ITS Support Center. 

If you already have your email client or mobile device set up to use CruzMail, then on or after Nov. 14, all you need to do is change your settings to the following:

Outlook 2003 IMAP Configuration
Outlook 2003 POP Configuration
Outlook 2007 IMAP Configuration
Outlook 2007 POP Configuration
Outlook 2010 IMAP Configuration

Outlook 2003 IMAP Configuration

1. Launch Outlook either by double-clicking on the Outlook icon on your desktop, or by selecting:
   Start > Programs > Microsoft Office > Microsoft Office Outlook 2003.
2. Once the application has launched, select Tools > E-Mail Accounts...
3. Select Add a new e-mail account and click Next >
4. In the Server Type screen, Select IMAP
5. Click Next .
6. In the Internet E-mail Settings (IMAP) screen enter:
   
   • Your Name
   • Your E-Mail Address
   • Incoming mail server (IMAP): imap.gmail.com
   • Outgoing mail server (SMTP): smtp.gmail.com
   • User Name: your UCSC account name plus the @ucsc.edu (your full email address).
   • Leave the Password field blank
7. Click More Settings. The Internet E-mail Settings window will appear:
8. Click on the Outgoing Server tab.
9. Click the My outgoing server (SMTP) requires authentication checkbox.
10. Make sure Use same settings as my incoming mail server is selected
11. Click on the Advanced tab.
    • The Incoming server (IMAP) field should be set to port 993.
    • The Outgoing server (SMTP) field should be set to port 465.
    • Check both boxes for This server requires an encrypted connection (SSL).
12. Click OK
13. Click Finish to save your email client configuration settings.

Outlook 2003 POP Configuration

1. Make sure to first change your Google email settings to enable POP by logging into your email at http://email.ucsc.edu and follow these Instructions.
2. Launch Outlook either by double-clicking on the Outlook icon on your desktop, or by selecting:
Start > Programs > Microsoft Office > Microsoft Office Outlook 2003.
3. Once the application has launched, select Tools > E-Mail Accounts... 
4. Select Add a new e-mail account and click Next >.
5. In the Server Type screen:
   • Select POP3.
   • Click Next >.
6. In the Internet E-mail Settings (POP3) screen:
   • Enter Your Name.
   • Enter your E-Mail Address. 
   • Enter Incoming mail server (POP3): pop.gmail.com 
   • Enter Outgoing mail server (SMTP): smtp.gmail.com
   • Enter User Name: your UCSC account name including your @ucsc.edu, so your full email address. 
   • If you would like Outlook to save your password, enter your UCSC account password in the Password field and make sure the Remember Password box is checked. If you choose not to enter your password here, Outlook will prompt you to enter it every time you check for mail. Note: Not recommended for computers which are publicly accessable or in insecure areas. Saving your password may enable others to access your email.
7. Click More Settings... The Internet E-mail Settings window will appear:
   • Click on the Outgoing Server tab.
   • Click the My outgoing server (SMTP) requires authentication checkbox.
   • Make sure Use same settings as my incoming mail server is selected.
8. Click on the Advanced tab. 
   • The Incoming server (POP3) field should be set to port 995. 
   • The Outgoing server (SMTP) field should be set to port 465. 
   • Check both boxes for This server requires an encrypted connection (SSL) .  
   • Click OK.
9. Click Finish to save your email client configuration settings.

Outlook 2007 IMAP Configuration

1. Launch Outlook either by double-clicking on the Outlook icon on your desktop, or by selecting: Start > Programs > Microsoft Office > Microsoft Office Outlook 2007.
2. Since this is the first time Outlook has run, you will automatically be directed to the Add New E-mail Account Wizard.
3. Enter your full name, email address and click the “Manually configure server settings…” check box at the bottom. Click Next.
4. Select Internet E-mail and click Next.
5. In the Internet E-mail Settings screen enter:
   • Your Name
   • Your E-mail Address
   • From Account Type drop down box, select IMAP
   • Incoming mail server: imap.gmail.com
   • Outgoing mail server: smtp.gmail.com
   • Enter User Name: Your UCSC CruzID plus @ucsc.edu, so your full email address. 
6. Click More Settings. Another Internet E-mail Settings window will appear:
   • Click the Outgoing Server Tab
   • Click the My outgoing server (SMTP) require authentication check box
   • Make sure the Use same settings as my incoming mail server button is selected  
7. Click the Advanced tab
   • The Incoming server (IMAP) should be: 993
   • Check This server requires an encrypted connection (SSL) box
   • The Outgoing server (SMTP) should be: 465
   • Select SSL from the Use the following type of encrypted connection drop down box.
   • Under Delivery, check the Leave a copy of messages on the server box
   • Check the Remove from server after box and enter 14 in the days box.
8. Click OK and click Next at the Congratulations window and you are done.

Outlook 2007 POP Configuration

1. Make sure to first change your Google email settings to enable POP by logging into your email at http://email.ucsc.edu and follow these Instructions.
2. Launch Outlook either by double-clicking on the Outlook icon on your desktop, or by selecting: Start > Programs > Microsoft Office > Microsoft Office Outlook 2007.
3. Since this is the first time Outlook has run, you will automatically be directed to the Add New E-mail Account Wizard. 
4. Enter your full name, email address and click the “Manually configure server settings…” check box at the bottom. Click Next. 
5. Select Internet E-mail and click Next.
6. In the Internet E-mail Settings screen: 
   • Enter Your Name
   • Enter your E-mail Address 
   • From the Account Type drop down box, select POP3 
   • Enter Incoming mail server: pop.gmail.com 
   • Enter Outgoing mail server: smtp.gmail.com
   • Enter User Name: Your full UCSC email address, (name@ucsc.edu).
7. Click More Settings AnotherInternet E-mail Settings window will appear.
   • Click the Outgoing Server Tab
   • Click the My outgoing server (SMTP) require authentication check box
   • Make sure the Use same settings as my incoming mail server button is selected
8. Click the Advanced tab
   • The Incoming server (POP3) should be: 995 
   • Check This server requires an encrypted connection (SSL) box
   • The Outgoing server (SMTP) should be: 465 
   • Select SSL from the Use the following type of encrypted connection drop down box.
   • Under Delivery, check the Leave a copy of messages on the server box
   • Check the Remove from server after box and enter 14 in the days box.
9. Click OK and click Next at the Congratulations window and you are done.

Outlook 2010 IMAP Configuration

1. Launch Outlook.
2. Click Next at the Microsoft Outlook 2010 Startup screen.
3. Click Yes to configure an email account and click Next.
4. Enter your full name and email address. Leave the password fields blank.
5. Click the Manually configure server settings or additional server types button at the bottom.
6. Click Next.
7. Select Internet Email and click Next.
8. In the Internet Email Settings screen:
   • From the Account Type drop down box, select IMAP.
   • Enter Incoming Mail Server: imap.gmail.com
   • Enter Outgoing Mail Server: smtp.gmail.com
   • Enter User Name (this is your CruzID plus @ucsc.edu, so full email address).
   • Leave the password field blank and uncheck the remember password check box.
   • Ciick the More Settings button.
9. Click the Outgoing Server tab. Another Internet Email Settings window will appear.
   • Click the Outgoing Server tab.
   • Click the My outgoing server (SMTP) requires authentication check box.
   • Make sure the Use same settings as my incoming mail server button is selected.
10. Click the Advanced tab.
    • The Incoming server (IMAP) should be 993.
    • The Outgoing server (SMTP) should be 465.
    • Select SSL from the Use the following type of encrypted connection drop down boxes.
    • Click OK.
11. Uncheck test account settings and click Next.
12. Click Finish.