Pricing & Service Levels

Pricing

Email services are funded via the Information User (IU) assessment. For more information on the IU Assessment, please see the Information User Assessment information page.


Service Levels

UCSC Email is available for use at all times except when there are scheduled maintenance events. ITS Maintenance Calendar

More service level information for UCSC Email is available in the Service Level Agreement (SLA)


Metrics and Statistics

ITS Service & System Metrics