ITS DOC (Division Operation Center)

The ITS DOC (Divisional Operation Center) is an emergency management team pulled together to manage extreme situations that can’t be handled in normal operations. The purpose of the ITS DOC is to coordinate the ITS Division and to facilitate communication to and from the campus Emergency Operations Center (EOC).

The ITS DOC enables ITS to respond quickly and efficiently to disasters and extended service disruptions so that the campus can continue its key operations and recover as soon as possible to normal operations. The procedures align to FEMA’s National Incident Management System (NIMS) standards and BFB UC IS-12.

It can be activated by the EOC, by VC Doyle in Information Technology, or by escalation to an ITS director.

Top level roles in the ITS DOC follow the model used by all incident response organizations nationwide. The Incident Command System (ICS) originated with firefighting units in California and was adopted for nation-wide use as FEMA’s National Incident Management System (NIMS). NIMS is a nationwide standardized approach to incident management and response.

ITS Staff: Please login to the ITS Collab Tool for the ITS DOC procedures, roles, and org. chart information.

If you have any questions, please contact Marian Sherrin at (831) 502-7365.