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Mac Snow Leopard & Windows 7 Support

November 4, 2009

Information about ITS support for the latest operating systems: Mac OS X 10.6 Snow Leopard and Windows 7.

Snow Leopard

ITS, in collaboration with members of the UCSC community, has been evaluating and testing Mac OS X 10.6 Snow Leopard since its release in August. Though we currently suggest that Mac users continue to use OS X 10.5.x - Leopard - until all testing is complete, we understand the need for early support as Apple now ships Snow Leopard on all new Macs. To meet that need, ITS began offering support for Snow Leopard on November 4, 2009.

To find out how to upgrade and purchase a license for Snow Leopard, please visit: Snow Leopard Information

Windows 7

Windows 7 went on sale to the public two weeks ago, but please don't upgrade your computer just yet. Testing is underway, and ITS will begin offering support on February 1, 2010. We recommend that you wait to upgrade until testing is complete and we begin offering support. More information will be forthcoming at: Windows 7 Information

If you have a question or need technical help, please submit an IT Request ticket at https://itrequest.ucsc.edu or contact the ITS Support Center by email help@ucsc.edu, telephone 459-HELP(4357), or in-person Kerr Hall Room 54.