**On June 30, 2014 the Cable TV service was changed from Comcast to Campus Televideo. If you are experiencing problems, contact ResNet for help.**


Television Programming Service

ITS makes television programming available to UCSC campus community, including residence halls and apartments, Family Student Housing, and the University Town Center. Per our contract, ITS cannot offer television programming in areas that are generally accessible to the commercial public, such as restaurants, theaters and pubs.

ITS’s Client Relationship Management (CRM) unit provides support for this service in Student Residential Spaces, through ResNet. Cable TV service received in non-student residences, administrative space, college spaces, and classrooms is supported by ITS Learning Technologies.

Cable TV from Campus Televideo is ready to be used in your room, all you need is:

  • A TV (a digital-TV converter box is necessary for TV models older than 2007).
  • A coax cable

Get Help

Requests for television programming assistance can be made the following ways: 

  • By Email: help@ucsc.edu
  • By Phone: (831) 459-HELP (4357)
  • In Person: College 8, Room 258; Stevenson College (Backside of the Stevenson Library Bldg, next to the Linguistics Lab); Kerr Hall room 54
  • On the Web: http://itrequest.ucsc.edu

Cable TV Self-Help


TV over IP Information

Merrill A and B Residential Halls and University Town Center (UTC) will be using TV over IP.  TV over IP is available only at these locations. To access TV over IP, please go to:  http://iptv.resnet.ucsc.edu.  For more information about TV over IP, please see our informational sheet and our how to set up your TV for TV over IP.

If you have problems setting up your TV, please see our Troubleshooting section.