If you are experiencing difficulties with our SafeConnect system, please consult the following images for help:

The following image will appear if you have entered an incorrect Username or Password. Please verify your UCSC Blue credentials. If you are still experiencing problems, call the Help Desk at (831) 459 - HELP for more assitance with your account.

credentials

The following image is displayed to prompt a user to install the SafeConnect client and to confirm agreeance with our Policy key. Please verify that you have installed the client before continuing.

install