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Security InformationSecurity AwarenessSecurity Resources© 2009 The Regents of the University of California.
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Detecting a Security Breach Q. What is my role as a systems administrator? A. The role of a systems administrator is very important in the prevention, and detection, of security breaches. As well, users/customers complement the systems administrator in helping to detect breaches (for example, unavailable services or a defaced website). Q. What can I do as a systems administrator right now? A. The first thing you can do is check your systems. It is important to not assume that, even though a system currently appears to be running correctly, it is safe or uncompromised. It is entirely possible that the system was compromised before you took charge of it, or that it was compromised in such a way as to not alert you. Tools such as chckrootkit can test various aspects of the system for compromise. Windows users can try the Microsoft Baseline Security Analyzer which will scan for insecure configurations among other things. Another Microsoft tool is windows update. While this won't test for vulnerabilities already in the system, it will at least be able to provide one with the most up to date operating system patches.
Q. What is the most important thing a systems administrator can do? A. By far, the most important thing a sysadmin can do is patch, Patch, PATCH. This goes back to being proactive. When one has machines under his or her charge, they have to make sure that they stay on top of vendor notices of security problems. Security Focus's Threat Management System website (http://tms.securityfocus.com) reports an average latency of 99 days between notification of a vulnerability and the release of exploit code. This gives you some time, but not much as many of the high profile exploits of the last year had exploit code released the same day. Another very important thing for sysadmins to do is to turn of un-needed services at the time of machine install. There's simply no reason for a desktop system to be running a service such as IIS or, with the prevalence of secure protocols such as ssh, a print server to be running an ftp server.
Q. How should I respond to, and report, a breach? A. If you suspect that a machine in your charge has been breached, the first thing you should do is report the incident to UCSC IT Security. STOP - DO NOT INVESTIGATE FURTHER ON YOUR OWN We need to stress the importance of timely notification. We're sure everyone is aware of the passage of California Senate Bill 1386. As a recap, this bill states that in the event of a compromise or suspected compromise of a machine which contains unencrypted personally identifiable information (PII), the persons whose information resides on that system must be notified immediately. Immediately isn't defined, but in the case which brought about this bill, six weeks passed between discovery and notification. There are some exceptions to the notification, but whether or not your particular situation falls under one of them is for law enforcement to decide, not you. Failure to notify the security team of a breach could potentially leave the university in legal trouble. So let us know. Q. What other steps can I take to make this easier? A. If you've done nothing from the start to help yourself detect and prevent breaches, there are few things that you can do to determine whether or not your systems have been compromised. These can be quite time consuming - but there are things you can do that will make a system breach much more noticeable and hence, discovering and reporting them easier.
Q. What is UCSC IT Security doing to help recognize breaches? A. Currently, UCSC IT Security has several measures in place to help prevent and inform us (and you) about enterprise level intrusions and intrusion attempts. For example:
In the event that we become aware of an incident, either external or internal, we coordinate with the sysadmins in charge of the campus machines in question in order to determine the extent of the breach if any as well as come up with a plan to mitigate the damage and fix the hole.
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