Training for ITS Staff

Computer Security and Policy Training for ITS Staff 

This is a non-technical, self-paced, online training for all UCSC ITS staff. It takes approximately 1-1 1/2 hours to complete and covers key security and policy fundamentals including IT Service Provider responsibilities, access principles, sensitive data, key security practices, acceptable and personal use, and procedures for reporting security incidents.

All new ITS staff are required to complete this training within one month of their start date. This training is also appropriate for non-ITS employees in IT Service Provider roles.

Instructions for ITS Staff: When you have completed the training, print out the certificate at the end (just print the one page!), fill it out and give it to your immediate supervisor for signature and inclusion in your personnel file. 

Please contact Julie Goldstein for questions or additional information.


ITS HIPAA Training

This 1 hour class is required for ITS staff members who support or work with systems that contain or access health information subject to the HIPAA Security Rule.

ITS staff with access to the following systems (including workstations and electronic media) or applications may be affected:

  • Student Health Services
  • Counseling and Psychological Services (CAPS)
  • Benefits Office
  • Fire Department
  • ITS Data Center
  • Academic Information System (AIS) and COGNOS
  • BigFix/Tivoli Enterprise Manager (TEM)
  • Authentication systems for any of the above

Please see the ITS HIPAA Training web page for required preparation materials.

Please contact Julie Goldstein if you would like to sign up for HIPPA training or if you have questions or additional information.


ITS PCI Training

This online training is required for all ITS staff with access to credit card data or to workstations, servers, or applications that store, process or transmit credit card data. It should take under an hour to complete.

ITS staff with access to systems (including workstations) and applications in the following units may be affected: Baytree Bookstore, Conference Office, Dining Services, Foundation/Gift Administration, Library, OPERS, Summer Session, TAPS, Ticket Office, UNEX, University Relations/Alumni Association.

Please contact Julie Goldstein with questions or to access this training