UC Santa CruzInformation Technology Services

Computer Security Tutorial Module 8 (Text-Only Version)

Computer Security Tutorial (Text-Only Version)
Module 8: Reporting Security Incidents



An I.T. Security Incident Is:

"The attempted or successful or improper instance of unauthorized access to, or use of information, or mis-use of information, disclosure, modification, or destruction of information or interference with system operations in an information system."

Which basically translates to the unauthorized access or misuse of computing systems, data or networks.


Reporting Security Incidents

  • Report anything unusual. If it sets off a warning in your mind, it just may be a problem. Don’t ignore it!
  • Immediately report suspected security incidents & breaches to your supervisor and the I.T.S. Support Center (459-HELP or help@ucsc.edu).
  • If no one is available to receive your report, contact the I.T.S. Security Response Team at security@ucsc.edu or http://its.ucsc.edu/security/report.php.
  • If you think someone might be accessing your computer remotely, it is best if you can unplug the network cable (and turn your wireless off, if you have it) and leave the computer on until help arrives.

Reporting Stolen Equipment

Laptop computers and other portable electronic devices are extremely vulnerable to theft and loss. Any suspected theft of UCSC-related computing equipment should be reported to the UCSC Police Department (http://www2.ucsc.edu/police/) and to the local authorities if the incident occurred away from campus.

  • Be sure to let the police know if the missing equipment contains sensitive information.

 

Reporting Security Incidents Completion Cerificate


Other Training Modules:

Introduction to Computer Security
Social Engineering
Internet Privacy and Security
Practice "Safe Emailing"
Password Strength and Security
Ten Other Essential Security Measures
Protecting PII and Other Restricted Data
Additional Information & Resources
Security Self-Test: Questions & Scenarios


Rev. January 2009