Account Management
CruzID Account
Your CruzID is your only official UCSC and UCOP contact.
To use a campus email services, MyUCSC, or computing and
networking resources, you must have a CruzID Account.
- For Students, Faculty and Staff who arrived at UCSC after 8/07, your CruzID account is automatically generated. CruzIDs for faculty are usually created before their arrival on campus. Faculty who are not notified
of their CruzID after arrival should contact the ITS Support Center. Employees are given a CruzID form during their onboarding process to complete, obtain indicated signatures, and email or fax the form to the
ITS Support Center for processing.
- For people who are associated with UCSC prior to 8/07, your CruzID will originate from the ID and
password you currently use to sign on to your UCSC email account. CruzID is the new name for what you
may have referred to in the past as your "CATS account", "UCSC ID", or
"CruzMail account"
- Sundry accounts are available to individuals with a business need to use UCSC services. Some of the individuals who qualify for a Sundry CruzID account are; non-emeriti faculty, concurrently
enrolled students, extension students, Summer Session students, and individuals/agencies officially
affiliated with UCSC (contracting agencies). Such qualification of proven affiliation is at the
discretion of ITS. Eligibility is subject to compliance with university policy.
Non CruzID Account(s)
Non CruzID accounts include: PPS, NES, FIS, CruzBuy, Data Warehouse, Infoview, and Business Objects accounts.
These accounts are not currently considered CruzID accounts and require special paperwork. Forms
for inclusion into these systems can be downloaded from:
http://its.ucsc.edu/services/accounts/forms.php.
UCSC Global Mailing Lists are for faculty, staff and students
who wish to repeatedly mail to a list of individuals. Mailing lists are also used by campus organizations
or units where more that one person answers email addressed to the organization. A feature often
overlooked about a mailing list is that it can provide an official contact point for a campus unit
or office, independent of vacation schedules or personnel changes. In this case, the list provides an unchanging contact point, the recipients of which can be changed as needed to point to the correct person currently handling the contacts in that unit or office. You can fill out this form to create global mailing lists:
http://its.ucsc.edu/services/help_desk/mailinglists.php
A functional account is an account where many people can give the appearance of being a
single entity. We use them sparingly. Functional accounts at UCSC all have 2 things in common:
- They come with an end date
- A single owner must take responsibility for the shared account.
If you think you may require a functional account, please contact the Accounts team at 459-4357.
Policy
Account Closure Policy
Employee accounts will be closed when the employee separates from the campus. The employee's
unit may contact the ITS Support Center to request an extension or re-enabling of the account if
there is a business need for the account to remain open. Supervisors are no longer able to access employees email accounts after employees leave. Please consider other arrangements such as the unchanging contact point described above under "Sharing an Email."
Faculty accounts will remain active for 90 days beyond their separation date. The
unit may contact the ITS Support Center to request an extension of the account. Emeriti retain their faculty affiliation
after retirement (Emeriti are retired Senate members, or retired non-Senate academic employees who have had the
Emeritus title conferred upon them by the Chancellor.)
Faculty will retain their faculty affiliation for 90 days (a.k.a. one quarter) prior to an appointment and
for 90 days after an appointment ends.
Student accounts generally remain open for one full
quarter after a student graduates. For example, a student graduating in fall 2007 would have their account
close on the first day of spring quarter 2008, skipping winter quarter. More information on students status
is available on this flow chart:
http://its.ucsc.edu/idm/status_types.php#student
Password Policy
Policy for Use of UCSC Computing Facilities
Password Standards
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Getting Help
For help with password resets, CruzID questions, or support issues:
If you don't know your CruzID, you can look it up
in the directory. If you don't know your CruzID password, please call the ITS Support Center at
(831) 459-4357. If you are a student, you can submit an IT Request Ticket to request your password.
Faculty and staff must call.
For general IT support:
Forms
The ITS Account Forms page has several forms you can use to request
and manage various types of accounts.
Forwarding Email Accounts
The email service uses an address in the form CruzID@ucsc.edu. This is the address used for all official
campus communication; official communications will not be sent directly to other email addresses. If you
prefer to receive your CruzID email at a different email address, you may forward it by submitting
this form. You will need to know your CruzID and
password to complete this procedure.
Cost
CruzID is available to all members of the UCSC community free of charge.
Availability
CruzID is available for use at all times except when there are scheduled maintenance events.
ITS Maintenance Calendar
Features and Functions
The CruzID username and password is currently used to access the following services:
In preparation for a single-username and password for ITS services,
some systems currently use the CruzID username, but a separate password:
Related Services & Links
Services
CruzMail - Campus Email System
Unix Timeshare System
Wireless Network - CruzNet
Campus Business Systems Support
Related Links
Identity Management Project
News & Alerts
ITS Recent News & Events
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