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Application Portfolio Management and Support

An application portfolio is a group of commercial, open-source or, custom developed software applications that promote a department's or division's administrative functions. Managing applications and databases effectively can reduce maintenance costs, increase stability, and improve performance and is especially important for business-critical systems.

Application portfolio management includes a full array of support activities including application installation, maintenance and upgrades, as well as hosting, security, backup, recovery, and technical support. Application support services include consolidation of related applications to provide better overall functionality and offering user support and training in business systems function.

We support the underlying technical infrastructure for campus business and academic systems. Support for these systems is provided by units outside of ITS.

Campus Business System Support Information

ITS Support Center
Online:
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ITS Support Center
 
Phone:
Email:
In-Person:
(831) 459-4357 (campus ext. 9-4357)
help@ucsc.edu
Kerr Hall Room 54
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Page updated: July 14, 2009 Request Service | Change Log | Getting Help | Catalog Feedback | Service Management Toolkit