We offer the following call center services:

Automated Attendant
A voicemail system that allows callers to hear selected information or be connected to different staff by pressing keys on their telephones.

Automated Call Distribution (ACD)
Calls coming in to a central telephone number are distributed among a designated pool of telephones, allowing multiple staff to handle the incoming call volume.

For more information and initial consulting regarding the call center administration service, please call telecommunications at extension 9-4255.