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CruzNet CruzNet Secure - Secure Wireless NetworkCruzNet Secure uses WPA (Wi-Fi protected access) to provide encrypted wireless service to faculty, staff and graduate students. The CruzNet wireless network still exists as the primary wireless network for undergraduate students and guests.
Coverage Wireless access points have been installed in select interior locations on campus. Common areas where students and faculty gather were targeted locations. CruzNet Secure wireless access points are not available in the residences.

View CruzNet Secure coverage on campus


Using CruzNet Secure
(Faculty, Staff and Graduate Students only)
A CruzID, CruzNet Secure password, and a one-time configuration of your computer or mobile device is required to use CruzNet Secure.
Account setup and computer configuration instructions.

Mobile Device Support CruzNet Secure wireless connectivity for mobile devices is not officially supported. Currently the CruzNet Secure service is limited to faculty, staff and graduate students.

Self-Help Resources
Configure the iPhone/iPod Touch for CruzNet Secure

Configuring Your Computer to Use CruzNet Secure Account setup and computer configuration instructions.

Software The software needed to access CruzNet is a standard part of the supported operating systems.

News CruzNet News CruzNet News
ITS Newsletter

Getting Help Frequently Asked Questions

For help with password resets, CruzNet Secure questions, or support issues:
ITS Support Center
Online:
Request Help
ITS Support Center
ITS Frequently Asked Questions
Phone:
(831) 459-4357 (campus ext. 9-4357)
Email:
help@ucsc.edu
In-Person:
Kerr Hall Room 54
ITS Divisional Liaisons

Policy Policy for Acceptable Use of UCSC Electronic Information Resources

PricingCruzNet Secure is included in the Information User Assessment.

Wireless access points (waps) can be installed at a recharge fee that includes parts and labor.

Service Levels CruzNet provides internet access to students, faculty, and staff 24 hours a day, 7 days a week.

Planned outages are published on the ITS maintenance calendar

More service level information for CruzNet and CruzNet Secure is available in the CruzNet Service Level Agreement (SLA)

If you would like to suggest changes to this service, have questions about the service, or would like to comment on the level of support you are receiving, please contact the Service Manager via the feedback form.


Page updated: November 4, 2009 Request Service | Change Log | Getting Help | Catalog Feedback | Service Management Toolkit