CruzTime Wireless Connectivity

Home Service Catalog Cruztime CruzTime Wireless Connectivity

ITS provides this self-service information page for those who want to connect and synchronize various hand held devices with UCSC's CruzTime (Oracle Calendar) application. This page is divided into several sections with additional links for more information.

Oracle Cerifiied Mobile Devices
Connecting to CruzTime with iPhones and iPods
Connecting to CruzTime with Palm and Windows Mobile devices
Connecting to CruzTime with Blackberry devices utilizing SyncJe technology
General Synchronization Configuration Tips

Oracle Certified Mobile Devices

CruzTime is UCSC’s version of Oracle Calendar which used to be called Corporate Time. You can synchronize your mobile device utilizing a wireless synchronizing technology called SyncML or OMA-DS.  If your device has the necessary software you can follow the instructions provided by Oracle Corp (see links below) and synchronize your calendar with Cruztime.

Many cell phones have built-in SyncML (OMA-DS) support. The list on Oracle's "getting started" page (below) includes more than 60 phones which should work without any additional software. For a list of Oracle-certified mobile devices and general configuration information, go to
http://www.oracle.com/technology/products/cs/user_info/omobile_collaboration/html/mobile_data_sync_get_started.html

If your mobile device does not come with the necessary software you will need to purchase the correct software to synchronize with CruzTime (Oracle Calendar).

Connecting to CruzTime with iPhones and iPods

iPhone and iPod users should go to  www.synthesis.ch  and read TOP NEWS and links provided for more information. Below is a basic guide based on information from Synthesis AG and augmented by user experimentation.

Synthesis AG www.synthesis.ch has released "Todo+Cal+Sync" application to the iTunes
store that actually allows you to sync to Cruztime. This is a two way sync,  i.e., you can add an appointment on your iPod and it will show up on Cruztime after a sync). This is a $15 purchase.

 These settings have worked for many users:

Server Settings
   URL:  https://cruztime.ucsc.edu/ocst-bin/ocas.fcgi
   SyncML Version: SyncML 1.1
   Ignore SSL errors: Off

   User: your user name
   Password: <your cruztime password>

Calendar
   Sync Mode: Start with "Slow Sync"... automatically converted to "Normal Sync"
   Server Path: ./calendar/events
   Data range limits
       Limit:  On
       Past days: 10 (or whatever you want)
       Future days: 30 (or whatever you want)

Note: One issue with the application is that it does not bring over attendees. There have been requests to Synthesis AG to fix this.

See: http://www.synthesis.ch/todosync.php  for instructions and demonstrations.

A manual and a short reference guide for Todo+Cal+Sync version 1.6.0 are available for download at http://www.synthesis.ch/iphone.php at the bottom of the page.

Connecting to CruzTime with Palm and Windows Mobile devices:

This software is available for purchase from Kagi.com.
http://order.kagi.com/cgi-bin/store.cgi?storeID=L3U&&

Other mobile devices:
For other devices check the "getting started" URL from Oracle 
http://www.oracle.com/technology/products/cs/user_info/omobile_collaboration/html/mobile_data_sync_get_started.html

Configuration Details:

SyncML server URL https://cruztime.ucsc.edu/ocst-bin/ocas.fcgi

User Name: Your UCSC User ID
Password:   Your Cruztime password
Settings:   Contacts:  ./Contacts
                Calendar: ./Calendar/Events
                 To Do:   ./Calendar/Tasks

See the Oracle link below for specific device information:
http://www.oracle.com/technology/products/cs/user_info/omobile_collaboration/html/mobile_data_sync.html

Connecting to CruzTime with Blackberry devices using Nexthaus SyncJe Technology Version 2.4.7:

Nexthaus Corporation provides SyncML software for Blackberry devices called SyncJE. For the Blackberry, ITS recommends using SyncJe version 2.4.7 software from Nexthaus until further notice.  SyncJE, is available for purchase from Nexthaus Corporation and version 2.4.7 is available for download if you are using the Blackberry browser at this location: http://nexthaus.com/bb/247/syncjebb.jad

SyncJE version 2.4.7 can also be downloaded to a computer and installed through BlackBerry Desktop Manager. 

Caution: although there is a new version available for SyncJE (version 3.2.4) a number of problems have been identified with Nexthaus SyncJE version 3.2.4 and it does not work well with our Oracle Calendar. Do not use this version for our Oracle Calendar Application, CruzTime. If you have version 3.2.4 of SyncJE installed on your device it should be removed before installing version 2.4.7

Version 2.4.7 of SyncJE has been tested by the Support Center and it works. SyncJE Version 2.4.7 can be directly downloaded to the device by pointing the Blackberry browser to: http://nexthaus.com/bb/247/syncjebb.jad and it is available as a free download on at Nexthaus (click on the _Download v2.47_ words under the free download button): http://nexthaus.com/products_b_blackBerry.html.

Or you can directly access the compressed file of this version at: http://nexthaus.com/bb/bb_v247.zip

Nexthaus is working on a new version of SyncJE and they report their intention to fix the problems introduced in version 3.2.4. As soon as this new version is released and tested, ITS will provide links to install it.

SyncML server URL: https://cruztime.ucsc.edu/ocst-bin/ocas.fcgi

User Name:  Your UCSC User ID
Password:   Your Cruztime password
Settings:   Contacts:  ./Contacts
                Calendar: ./Calendar/Events
                To Do:    ./Calendar/Tasks

IMPORTANT CONFIGURATION NOTES:

1. Check "Skip Saving Attendees" box (avoids sending emails to everyone on every update)


2. In addition, some Blackberry users may still have problems with unwanted update emails going out. If this happens, make the following changes: Remove any “[CICAL]” service books from the device’s configuration. Go to Options-->Advanced Options-->Service Books, and uncheck or remove all listings which end in “[CICAL]”
   NOTE: These service books may be reinstalled later through your network service provider.
   
   
3. Select the WAP option (and not MDS or BIS)


4. Note: The default and maximum range for synchronizing the Blackberry is set to 30 days backwards and 30 days forward. If you’d prefer not synchronizing this much data, you can modify these values in the Nexthaus client.

More information on SyncJE is available from Nexthaus at: http://www.nexthaus.com/blackberry.html

General Synchronization Configuration Tips:

1. Switching Sync Methods:
   It is best to be consistent in using sync methods rather than switching between OracleSync and SyncML.  If you do switch between methods be sure to execute a “Full Sync” (OracleSync) or a “Slow Sync”  (SyncML) each time you switch to a new method. Also, if you have changed any calendar data on your mobile device or on the CruzTime Web Client, do a sync using the same method as your last previous sync before changing methods.
   
   
2. Repeating Meetings in CruzTime:
   A repeating meeting created in Cruztime is reflected as a separate instance of that meeting on the mobile device after synchronizing using the SyncML Protocol.
   
   
3. Changing  Synthesis client date range:
   If you change the Synthesis client date range, the next sync will be a “Slow” or “full” (complete) synchronization.
   
   
4. Deleting items on Palm
   If you (mistakenly) delete an item on the Palm Calendar and wish to restore it, perform a “Slow” or “Full” synchronization.
   
   
5. Avoid sync interruptions:
   Do not interrupt a SyncML synchronization because it could create an error condition that will require a soft system reset on your device.
   
   
6. Error 503 when syncing with Oracle Calendar (CruzTime)
   Error 503 means "service unavailable". This can happen if a previous synchronization attempt has recently failed. The Oracle Calendar server needs to time out the previous session before it can start a new one.  Just wait about five minutes and try again.
   
   Also see Synthesis AG FAQ's for more information:
   
   http://www.synthesis.ch/faq.php?lang=e&lay=desk&cat=7