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LMS WebCT Graphic Learning Managment System (WebCT)

The Learning Management System (LMS) is also known as WebCT Blackboard Campus Edition. It is an integrated set of web course tools that can be used to supplement a class taught mostly face-to-face or can be used to teach a course entirely at a distance online. WebCT incorporates many optional tools which facilitate learning and communication, including discussion boards, online grade posting, online quizzes, audio and video clip integration, and live chat, as well as providing a space to post a syllabus, course announcements, and assignments.
Using LMS (Web CT) Students and faculty can access course materials and tools via secure, validated web browsers using their CruzID Blue for login and password.

Student access to courses is active only during the quarter offered and by official enrollment or consent of instructor.

Features and Functions Service Features
Course Sites and Tool Selection
Designer, TA and Student Roles
Student Enrollment from AIS
200MB Course Quota
24/7 Access via Internet

Course Accounts
Instructors should request their new or reuse of existing courses 5 weeks prior to start of instruction using the online request form.

Normal completion time is 3-5 business days upon receipt. This may take longer if the information is incomplete or requires staff consultation to determine the course layout, tool selections or other unique information. Completion may take up to ten business days during peak periods (1 week prior through 1 week after the commencement of the quarter and during finals) due to staff workload at the beginning of the quarter.

Courses are refreshed and student data removed after the student evaluation due date on the Academic and Administrative Calendar.

Users are responsible for creating, archiving and maintaining their own content.

Policy
Policy for Use of UCSC Computing Facilities
Password Standards
UC Electronic Communications Policy (ECP)
UCSC Electronic Communications Policy (draft)
Campus Mass Email Policy
UC Policy and Guidelines on the Reproduction of Copyrighted Materials for Teaching and Research
Electronic Accessibility at the University of California

Pricing LMS application is funded by campus instructional computing funds and provided at no additional charge for campus courses.

Course Recovery may incur costs if tapes are offsite. Clients are responsible to pay for actual vendor fees for transfer of offsite tapes for the recovery process.

News LMS (WebCT) News
    The current LMS (known as WebCT, Blackboard Campus Edition 4.1) is a legacy application that will be downgraded from vendor Full Support to Operational Support effective October 1, 2009. It will be replaced by a UCSC Sakai installation by Fall 2010. See Sakai Implementation Project for more info.

    ITS Newsletter

    Use LMS (WebCT) on Web
    Getting Help For help with password resets, general access and support issues:
    ITS Support Center
    Online:
    Request Help
    ITS Support Center
    ITS Frequently Asked Questions
    Phone:
    (831) 459-4357 (campus ext. 9-4357)
    Email:
    help@ucsc.edu
    In-Person:
    Kerr Hall Room 54
    ITS Divisional Liaisons

    The Faculty Instructional Technology Center (FITC)
    is the contact for instructors' service requests, consulting and questions regarding usage of the LMS and integration with teaching and learning activities.
    Phone: (831) 459-5506
    Location: 202 Crown Library Building, Crown College [ map ]

    Documentation and Training
    Frequently Asked WebCT Questions

    Related Services & Links Services
    Account Management

    Instructional Design Support
    Faculty Instructional Technology Center
    Related Links
    Center for Teaching Excellence

    Service Levels LMS application is provided 24 hours a day 7 days a week except for periods of planned maintenance, scheduled outages, and recovery from unexpected outages.

    Instructors should not schedule online activities requiring the LMS during these times:

    Scheduled Maintenance Windows

    • 10:00 pm - Midnight on Thursdays is reserved for system maintenance. System may be unavailable during this time and we expect to utilize this window once or twice a quarter. Clients will be notified in advance.
    • Other Maintenance Windows for LMS Planned outages will be performed between 7PM and 7AM on any day of the week and posted on the ITS Maintenance Calendar.

    LMS (WebCT) Service Level Agreement


    Page updated: September 18, 2009 Request Service | Change Log | Getting Help | Catalog Feedback | Service Management Toolkit