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The key server controls and monitors software licenses for certain programs used by PB Sci staff. By using the key server, the division saves money by only purchasing the number of software licenses that will be in use at one time, rather than buy a separate license for every computer that might ever run the software. All PB Sci admin staff computers have the special KeyAccess software which enables communication with the key server. The key server also performs audits of software installed on staff computers for license compliance reporting, program version tracking, and other computer troubleshooting purposes. How does the License Server Work? Computers have software that connects them to the license server. When the client runs a keyed program, such as Adobe Acrobat, the license server checks out a license to that user. When Acrobat quits, the license is returned to the license server for another client to use. The server tracks the number of licenses that are out at any time. To the client this process is transparent unless they are holding on to software that is idle and not being used. What Software is Keyed? The following software is keyed using the PB Sci admin staff key server:
Pricing The key server and required software is provided free of charge for all PB Sci admin staff computers. Related Services & Links Backups for PB Sci Admin Staff Redwood - PB Sci Admin Staff File Server |
Divisional Service For
PB Sci Administrative Staff Using the Key Server Limited licenses are purchased for software and installed on client machines. For example, the PB Sci division might purchase 40 licenses of a program but install the software on 150 computers. The KeyServer software makes sure that only 40 copies are in use at any one time. If a 41st copy is launched, the key server will give a message to the user and prevent the use of the program. If all copies of a keyed program are in use, you will be put into a queue to wait for someone to quit one of the copies in use and free a license. If you are finished with a keyed program, you should quit the software and re-launch it when you need it again. You may receive the following message from the key server if you let a program run idle for an hour: KA-420 The programs listed below have been running idle in the background for more than an hour. If you are not using them, you should quit from them so that others may use their keys. Bring the program to the foreground to use it.How do I make sure I'm connected to the Key Server? Your computer should automatically connect to the KeyServer. If you think there is a problem, see Connecting to the Key Server. Who do I contact if I receive a message that software is not available? If you launch a program and a message appears "all the licenses are in use, would you like to be notified when a license is free?" please submit a ticket in IT Request to report this message. If you receive a message "this program has been running idle, please quit the application or bring to the foreground and use it" you should either quit or resume using the software. Getting Help For help with key server issues:
Service Levels Planned outages are published on the ITS maintenance calendar. |
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| Page updated: July 21, 2009 | Request Service | Change Log | Getting Help | Catalog Feedback | Service Management Toolkit |