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Software Licensing
ITS makes software available through educational and volume discounts by facilitating campus wide agreements with University software vendors such as Apple, Microsoft, Filemaker, Adobe, and others. We also coordinate site license and volume purchase agreements of software in association with the UC Office of the President. This service helps you save money by pooling our resources.
Using Software Licensing Software licensing and support information is available at:
  ITS Software Licensing & Support    

Features and Functions ITS Software Licensing can answer your questions about, or assist with:
  • Questions about software licensing
  • How / Where to order software
  • Quotes for bulk or individual purchases
  • How / Where to get install media (CDs/DVDs)
  • Info on UCOP managed licenses
  • Site or Campus wide licenses
  • License renewal information
  • Installation support
  • Assistance with SHI orders or problems
  • Coordination of Vendor visits and Presentations

Policy Every effort should be made to purchase software at the lowest possible price.
Pricing Assistance with Software Licensing is provided at no cost.

Educational pricing is available for most software licenses. Contact ITS Software Licensing for quotes.

Tax is charged for an entire order when CD/DVD media is purchased with licenses. ITS generally has the media available to install your software, so you don't need to buy it.

If you do not purchase media when ordering on-line from SHI, you will not be taxed when you certify this statement on the order form:
“All products purchased on this order are to be distributed via electronic download only. No tangible media or documentation is to be shipped in association with this order. Access to the products purchased on this order is in no way dependent upon any tangible media that may have been received prior to, or separately from, this order.”
Request your software installation by opening an IT Request ticket.

Information on taxation of software

 News Software News Software News
ITS Newsletter
Getting Help For assitance with purchasing software or software license questions please fill out the Software Requests and Questions Form.
ITS Support Center
Online:
 Request Help
ITS Support Center
ITS Frequently Asked Questions
Phone:
 (831) 459-4357 (campus ext. 9-4357)
Email:
 help@ucsc.edu
In-Person:
 Kerr Hall Room 54
ITS Divisional Liaisons

Software Quick Links Vendors
Software House International (SHI)
Adobe
Apple
Microsoft

Functions
Antivirus
Email Clients
SFTP

License Programs
Microsoft Campus Agreement (MCCA)
Acrobat Term Site License (TSL)
Service Levels Assistance with Software Licensing is available Monday-Friday 8am - 5pm excluding University holidays.

ITS Maintenance Calendar

Related Services & Links Services
Standard Desktop Support

Related Links
Desktop Software Standards
Software Release Management
Page updated: September 11, 2009 Request Service | Change Log | Getting Help | Catalog Feedback | Service Management Toolkit