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Standard Desktop Support - Computer Lifecycle

Standard Desktop Support

Standard desktop support provides features in support of the managed desktop lifecycle.

Plan/Purchase Deploy Manage Retire/Replace  
 

 Deploy


  • Computers are installed and configured with a current operating system, software applications, anti-virus, anti-spyware, and remote administration tools.

  • Computers are configured in compliance with campus security policies, and other configurations that may be specific to divisions or units.

  • Computers are configured to connect to the campus wired and wireless networks.

  • Software is installed when requested.

  • Physical relocation of computers is supported on a case-by-case basis as determined by ITS.

 

Computer setup includes:

  • Migration of client documents and preferences

  • Configuration of standard networked printers

  • Retention of client data for a minimum of two weeks to ensure complete data transfer

 

Resources


Page updated: June 25, 2009 Request Service | Change Log | Getting Help | Catalog Feedback | Service Management Toolkit