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Desktop Hardware and Software Standards

Compliance with these standards ensures your computers and software will be supported by the ITS Support Center. Support for non-standard equipment and software will be referred to your Divisional Liaison.
Computers
and Displays		 Computer
Specifications		 Networked
Printers		 Operating Systems
and Software		  
 

Recommended Desktop Purchasing Standards - November 2009

Please contact your Divisional Liaison for assistance with purchase recommendations.

All prices have been negotiated with Apple and Dell and do not include taxes, shipping, or CA environmental fees.
See the computer specifications page for detailed system comparisons.

  Dell Ordering Info       Apple Ordering Info  
  You can order the recommended Dell computers in the CruzBuy Dell punchout.     4 year AppleCare part numbers are not published and must be entered manually in the CruzBuy Apple punchout when ordering.
Recommended Desktops
UC "Super Saver"
Dell Optiplex 760 (Small Form Factor)
3.16 GHz Intel Core 2 Duo
4 GB RAM / 250 GB Hard Drive
Dell Keyboard and Optical Mouse
Next Business Day On-Site Service (4 Years)

When ordering add:
ProSupport for End Users (4 Years)

MCCA Customers:
Order with Windows Vista Home Basic
ITS will install XP Pro or Vista Business
$754
  

Apple iMac 21.5-inch
MB950LL/A
3.06 GHz Intel Core 2 Duo
4 GB RAM / 500 GB Hard Drive
21.5" Widescreen Integrated Display
Apple Keyboard and Magic Mouse

$1149
    AppleCare Protection Plan (4 Years)
Auto-Enroll
S3043LL/A
$199
 

Optional Display
Dell Professional 2009W 20-in Widescreen display
$185
        
 
Total Price
$939
    
Total Price
$1348
Recommended Laptops
UC "Super Saver"
Dell Latitude E6400
2.53 GHz Intel Core 2 Duo
4 GB RAM / 160 GB Hard Drive
14.1" Widescreen LED Display (1280x800)
Next Business Day On-Site Service (4 Years)
CompleteCare (4 Years)

When ordering add:
ProSupport for End Users (4 Years)

MCCA Customers:
Order with Windows Vista Home Basic
ITS will install XP Pro or Vista Business
$1317
   Apple MacBook Pro 13-inch
MB990LL/A
2.26 GHz Intel Core 2 Duo
4 GB RAM / 160 GB Hard Drive
13.3" Integrated Display

When ordering, include upgrade to:
4 GB RAM
$1189
 
    Mini DisplayPort to VGA or DVI Adapter
$29
 
    AppleCare Protection Plan (4 Years)
Auto-Enroll
S3045LL/A
$329
 
Total Price
$1317
    
Total Price
$1587

Display Standards

Please contact your Divisional Liaison for assistance with purchase recommendations.

LCD Displays only
17" minimal
19"/20" standard
Height adjustment capability is recommended

Dell is the preferred vendor for displays.

Dell UltraSharp 1708FP 17-inch Flat Panel LCD Monitor, TAA Compliant
Dell UltraSharp 1907FP 19-inch Flat Panel LCD Monitor
Dell UltraSharp 2007FP 20-inch Flat Panel LCD Monitor with Height Adjustable Stand
Dell UltraSharp 2009W 20-inch Widescreen Flat Panel LCD Monitor with Height Adjustable Stand
Dell UltraSharp 2208WFP 22-inch Widescreen Flat Panel LCD Monitor with Height Adjustable Stand
Desktop/Laptop Computers - Supported Models

Standards for desktop hardware supported by ITS – Standard Desktop Support

Windows Logo Windows Apple Logo Mac

Windows desktops require CD-ROM drive for support

Microsoft Windows System Requirements

Vista Business Edition
1 GHz x86 or x64 Processor, 1 GB RAM, Windows Aero-capable graphics card with at least 128 MB graphics memory, 40 GB hard drive with 15 GB free disk space, DVD drive (SDS image available)

Windows XP Pro - SP3
Pentium 300 MHz or faster, 128 MB RAM, 1.5 GB free disk space, CD-ROM or DVD-ROM drive, video adapter with SVGA (800 x 600) or higher resolution. (SDS image available)

Built-in DVD drive and Firewire required for Macintosh computer support.

Mac OS X System Requirements

10.6 Snow Leopard
Intel processor, 1 GB RAM, 5 GB of available disk space, DVD drive for installation

10.5 Leopard
Intel, PowerPC G5, or PowerPC G4 (867 MHz or faster) processor, 512 MB of RAM, 9.0 GB free disk space, DVD drive for installation (SDS image available)

10.4 Tiger
PowerPC G3 or later, built-in FireWire, 256 MB of RAM, 3.0 GB free disk space, DVD drive for installation (SDS image available)

10.3 Panther
PowerPC G3 or later, built-in USB, 128 MB of RAM, 3.0 GB free disk space, CD or DVD drive for installation
Desktops
Dell Optiplex
 Laptops
Dell Latitude
Desktops
Mac Pro
Power Mac G5/G4
iMac intel/G5/G4
Mac Mini
eMac		 Laptops
MacBook Pro
MacBook
PowerBook G4
iBook G4
Page updated: November 2, 2009 Request Service | Change Log | Getting Help | Catalog Feedback | Service Management Toolkit