ITS Service Catalog |
Catalog Home |
|
Telephone Services
ITS provides telephone services to the UCSC faculty, staff and students. Services are provided to UCSC locations
that are on campus and some off campus locations. Telephone services include wired landlines and micro-cellular
antennas that provide cellular phone coverage on campus for major cell phone carriers.For Emergency Services Dial 911 Important Note: Dialing 9-1-1 from a cellular phone may or may not directly connect you to the UCSC campus emergency services. To ensure the fastest response time as soon as your call is answered, announce that you are on the UC Santa Cruz campus, along with your location on campus, , so that if needed your call can be transferred as quickly as possible. If you have any difficulty with reaching the campus 9-1-1, an alternate number, (831) 459-2345, will directly connect you to campus emergency services. Features and Functions Teleconferencing ITS Telecommunications Services offers three options for UCSC campus parties wishing to initiate a Teleconference.
Telephone Service for Students Residences Each campus residential bedroom is equipped with one or two telephone lines. Single and double rooms have one telephone line, while triple and quadruple rooms have two telephone lines. A voicemail box is also assigned to each telephone line. The campus telephone system also includes several features that are included with your basic telephone service. Telephone Service for Faculty and Staff We offer analog and digital telephone service to faculty and staff. Analog telephones are standard telephones with touchtone keypads. Two digital telephone models are currently available to campus clients. The only difference between the two models is the number of programmable buttons each one has. These buttons allow additional lines, features, and functions to be programmed on the instrument. Cell Phones ITS Telecommunications Services continues to work with a variety of wireless telephone providers to bring the campus the best connection in wireless technology. Micro cellular antennas are installed at numerous locations on campus, providing continuous campus coverage for major wireless providers. The range of options and services is a personal choice. These wireless providers offer UCSC faculty, staff, and student discounts on phones and services. |
Getting Help
For Telephone issues:
For General IT Support:
Using Telephone Services Note: Residents of Family Student housing, community rentals, or faculty/staff housing are not on the campus network and should contact AT&T Customer Service at 1-800-288-2020. Student Residences Faculty and Staff Other Telephone Services
Pricing Faculty and Staff Telephone Rates Information User Assessment Teleconferencing Rates Availability ITS Maintenance Calendar Related Services and Links Engineering and Construction Management Directory Services Emergency Telephone Services Two Way Radio Communication System Call Center Administration |
| Page updated: July 21, 2009 | Request Service | Change Log | Getting Help | Catalog Feedback | Service Management Toolkit |