UC Santa CruzInformation Technology Services

Dialing Instructions for Students

Your Telephone Line

Telecommunications provides telephone service in each campus residential bedroom. You can use your residential telephone to place free campus, local, and toll-free calls. You must use a calling card to place long distance calls. Telephone numbers are distributed by the Housing or Residential Life office at the college where you live. You may have received your telephone number in the mail, or it may have been given to you with your key and other move-in materials. If you have lost your telephone number, check with your roommate to see if he or she knows it before contacting your Housing or Residential Life office.

NOTE: Along with your telephone number, you should receive a telephone jack number. Be sure to plug your telephone into the jack labeled with this number, as it will not work in any other jack.

Emergency Dial 911
Important Note: Dialing 911 from a cellular phone will not connect you immediately to UCSC campus emergency services. To ensure the fastest response time, announce that you are on the UC Santa Cruz campus as soon as you are connected so that your call can be transferred as quickly as possible. Alternately, you may dial (831) 459-2345 to be immediately connected to campus emergency services.
On Campus Dial the last five digits of the telephone number
All campus telephone numbers begin with one of two prefixes, 502 or 459.
Examples: To call 502-1234, dial 2-1234. To call 459-1234, dial 9-1234.
Local Dial 6 + seven digit number.

Always dial 6 for off-campus calls. For example, to call 426-7500, dial 6-426-7500

Note: Not all numbers in the 831 area code are considered "local" calls. The local calling area for Santa Cruz is approximately from Boulder Creek to Aptos. Calls to Watsonville, Salinas, Monterey and other cities to the south are chargeable calls. You must use a calling card to call these cities.

Toll-Free Dial 6 + 1 + Toll-Free Area code + Seven-digit number
Your telephone allows toll-free dialing to area codes 800, 877 and 888.
Long Distance Use a calling card to place all long distance calls (click here to find the area code for any US or Canadian City)
You must use a calling card that can be accessed by dialing a toll-free number to make long distance calls. Dial the toll-free number for your calling card (see Toll-Free instructions above), and then follow the dialing directions on your calling card.
Directory Assistance Campus directory- Dial 9-2114 (from off campus, dial (831) 459-2114)
A calling card is required to dial off-campus directory assistance, since there is a charge for these calls. Directory assistance in the United States can be reached by dialing the area code, then 555-1212. For example, for the Santa Cruz area, the number is (831) 555-1212. You can avoid a charge for directory assistance by using a web-based directory assistance service such as www.infousa.com