UC Santa CruzInformation Technology Services

Troubleshooting problems with web pages

This page lists some of the most common problems that people might be having when installing a personal web page on the ITS web server. Using an SSH client, log in to unix.ic.ucsc.edu to make the modifications listed below. If you still need help, contact the Support Center.


403 Forbidden

Your client does not have permission to get URL ... from this server.

The permissions for your directories have not been set correctly. ITS uses the /afs filesystem which sets permissions differently than the NFS unix filesystem. Your permissions are set by the system in your home directory and your public_html directory. To see what those permissions are type:

  % cd public_html
  % fs listacl
which should return the following:
  Access list for public_html is
  Normal rights:
    system:anyuser rl
    [username] rlidwka
If public_html is not set to "read and lookup" (rl) for "system:anyuser" type:
  % fs sa . system:anyuser rl

404 Not found

The requested URL .... was not found on this server.

This means that you do not have a public_html directory in your locker.
Contact the the Support Center.


Index of [site]

     Name                   Last modified     Size  Description
________________________________________________________________

 Parent Directory       21-Feb-96 15:53      -  

This means that you do not have an index.html file in your public_html directory.