OS X 10.4 - 10.5 Retirement
ITS will no longer provide support for Mac OS version 10.4 (Tiger) and 10.5 (Leopard) on 12/31/12. Version 10.4 was released in 2005 and 10.5 was released in 2007. Apple no longer provides security updates for these systems. It is against University policy for ITS to support an unsecure operating system.
Support retirement means that desktop support staff will no longer install or troubleshoot issues related to this OS. Instead, ITS will provide assistance with updating to a supported operating system.
OS X products currently receiving Apple security updates:
- 10.6 (Snow Leopard)* soon to be unsupported
- 10.7 (Lion)
- 10.8 (Mt.Lion)
Verify your operating system by clicking on the Apple Menu in the top left corner and selecting "About this Mac". The version, processor and memory will be displayed for your computer. If the processor is a "PowerPC" and not "Intel", you will need to get a newer computer. Tiger and Leopard were the last operating system to support the PowerPC processor.
The OS X Licensing Page can be used to determine whether your computer can run 10.8 (Mt. Lion). ITS recommends your computer have at least 4Gb of memory. Existing applications (ex. FileMaker Pro) on your computer may also need to be updated in order to work with 10.8.
What do I do if I have a 10.4/10.5 PowerPC Mac?
- Purchase a new computer via Cruzbuy or the BayTree Bookstore.
- A new Mac will include the 10.8 operating system.
- Put in an ITRequest ticket to set up your new computer and migrate your data.
What do I do if I have a 10.4/10.5 Intel Mac?
- Purchase the $19.99 10.6 upgrade via the Apple Store.
- Purchase the $9.99(UCSC Discount) 10.8 upgrade via ITS Software Order Form.
- Put in an ITRequest ticket to have the software installed.
What do I do if I have a 10.6 Mac?