Get it from UC Reseller Software House International (SHI)

• Order with CruzBuy, look to the Punch-out section of the page for the SHI icon, click the icon to open the SHI Punch-out. Information on how to navigate the CruzBuy SHI Punch-out is provided by the Purchasing Department.
  


• Order with ProCard: Registration with your UCSC email address is required to access SHI's UC Santa Cruz Home Page, where you can review the product catalog or order with a ProCard.


• Contact ITS Software Requests, 9-4357 for assistance with quotes, product info, order problems, or other questions.


• Call SHI: 800.353.5210


• Fax SHI: 800.814.7567


• Email SHI: ucsystem@shi.com

• UC Agreement Number 960/OP/226
• Contact Renewal Date: 01/31/2011

SHI has committed to process and send your order to the appropriate vendor within hours.

• Adobe: 48-72 Hours. Adobe sends order Ship-To email with code & software download access
• FileMaker: 24-72 hours. FileMaker sends order Ship-To email with code & software download access
• McAfee: 24-48 hours
• Microsoft: 24 hours
• Symantec: 24-48 hours

Documentation & Manuals are generally sold separately from the software license. Check the vendors price list for manuals and document prices. Software licenses are taxed when manuals and documents are purchased.

• Tax is charged for an entire order when CD/DVD media or documentation is purchased with licenses. ITS generally has the media available to install your software, so you don't need to buy it.
• If you do not purchase media when ordering from SHI, you will not be taxed when you certify this statement on the order form:

  “All products purchased on this order are to be distributed via electronic download only. No tangible media or documentation is to be shipped in association with this order. Access to the products purchased on this order is in no way dependent upon any tangible media that may have been received prior to, or separately from, this order.”

• For information on taxation of software see: http://finaff.ucsc.edu/ap/guide/....

• LICENSE ONLY = Buy one license per UCSC computer you plan to install the software on.
• PERPETUAL LICENSE = A license with no expiration date.
• CONCURRENT LICENSE = for Lab computers. Allows a fixed number of users access to the product at a given time.
• UPGRADE LICENSE = generally, if you are running the most current version of the software, you can buy an UPGRADE LICENSE when the next version is released. You may have to provide proof of purchase of previous order to vendor. If your install is not the most current version, then buy LICENSE ONLY.
• ESD License = License with Electronic Software Delivery. Software is not taxed if no media is purchased.
• MAINTENANCE = When purchased with LICENSE, this will allow you to upgrade when a new version is released for the term of the MAINTENANCE contract.
• SOFTWARE ASSURANCE, (SA) = Microsoft term for maintenance that allows for upgrades to the most current version of software during the contract term of the UCOP/Microsoft agreement. In February of the second and third year of contract the SA price is reduced. To continue to be eligible for upgrades, SA needs to be repurchased again at the start of the next three year contract cycle. January '08 starts the contract cycle with renewal by January 31, 2011.