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Overview
Mac OS X 10.6 (Snow Leopard) is the next major version of the Mac operating system from Apple. This web page will contain links and
information describing the status of ITS support for Snow Leopard.
News
Snow Leopard was released on August 28th, 2009. It requires an Intel-based Mac. This means Macs with the PowerPC chipset will not be able to run Snow Leopard.
ITS Snow Leopard Support Goals
ITS Goals for Snow Leopard support include:
- Maintain the stability of your Mac desktop
- Ensure compatibility with the campus computing environment
- Provide adequate advance communication of support plans, recommendations, and scheduled changes related to Snow Leopard support
- Be open and responsive to your feedback and needs regarding Mac support
Snow Leopard Support Status
ITS Software Release has started testing Snow Leopard with ITS supported software and campus business systems. Please check back for updates.
Purchase Recommendations
Snow Leopard costs $29 retail. For campus computers, please see below.
There is also a program called Mac Up-To-Date. This allows a discounted price of $9.95 for Snow Leopard if you bought a Mac after June 8th, 2009.
ITS - New Desktop Purchasing Standards
Snow Leopard Software Licensing
OSX 10.6 Snow Leopard order information:
- $25 (plus tax) when purchased with 10 licenses or more, ask about adding your order to a bulk order
- $29 (plus tax) for a single license
- $64 (plus tax) to upgrade from Tiger, 10.4 to 10.6
To purchase, contact: ITS Software Licensing
General Snow Leopard Information
Minimum software requirements for ITS Standard Desktop Software
| Software |
Version(s) |
Notes |
| Adobe Acrobat |
8.1, 9.1 |
PDF printer issue |
| Adobe Reader |
8.1, 9.1 |
PDF printer issue |
| Filemaker Pro |
8.5, 9, 10 |
Printing issue in 8.5 |
| Firefox |
3, 3.5 |
version 2 not supported by Mozilla |
| McAfee Security |
1.0 |
incorporates VirusScan |
| Office |
2004, 2008 |
Word, Excel & PowerPoint |
| Oracle Calendar |
10g |
for CruzTime |
| Safari |
4 |
comes with Snow Leopard |
| Sophos |
7.0.5, 9 |
version 9 released 10/09 |
| Thunderbird |
2.0.0.23 |
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Testing Status (completed/unfinished)
| Release Awareness & Analysis |
Research Mac OS X 10.6 and understand hardware/software specifications. |
| Design, Build & Test |
Install at Test Cube and commence testing. |
| Write test scripts and test each new feature and function. |
| Test all ITS supported software. |
| Determine minimum requirements for ITS Standard Desktop Software |
| Test against all relevant services in ITS Service Catalog. |
| Coordinate campus business systems testing. |
| Rollout Planning |
Present test results to ITS Support Center. |
| Identify needed workarounds for standard software. |
| Determine risks, impact and schedule. |
| Assist in choosing new features to support. |
| Discuss at SDS Team meeting and complete task list. |
| Train techs if needed. |
| Document findings with webpages, FAQs and other ITS communcations. |
| Distribute and Install |
Work with Software Licensing Coordinator and Support Center for software distribution. |
| Release Review |
Review this software release process in 3-6 months. Document how it went and improve process for future releases. |
ITS support for Mac OS X 10.6 started on November 4th, 2009.
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