eduroam (education roaming) is the secure, world-wide roaming wireless access service developed for the international research and education community. eduroam is an encrypted (WPA2) wireless service that is available on the UCSC campus.

eduroam allows students, researchers, faculty, and staff from UCSC to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptop or supported mobile devices.

For more information on institutions that are members of eduroam, visit the eduroam website at http://www.eduroamus.org/

---

Using Secure Wireless - eduroam

PLEASE NOTE: Before you travel, set up eduroam at your home campus (UCSC).

Before using the tool be sure that you know your CruzID, Blue password, and have local admin rights on your computer.

For Mac OS X:The prompt for your admin login may appear behind other windows, if the installer appears to have stopped, move windows around to see if you can find an authentication window.

eduroam is a secure wireless service that requires additional security configuration and stronger authentication (Blue password) on computers and mobile devices. In order to use eduroam you must:

1. Change your CruzID Blue password if you have not changed it since September 2011. Your Blue password (UCSC email password) can be changed using CruzID Manager.
2. Configure your computer and or mobile device(s) to use eduroam. Your username is your full UCSC email address, (cruzid@ucsc.edu) and password is your CruzID Blue password. 

Auto configuration using the express connect tool for Microsoft Windows, Mac OSx 10.5 (Leopard) through 10.7 (Lion), iPhone, and iPad:

• Auto Configuration Tool

Manual Configuration for Android

• Android Configuration

When using eduroam, your login credentials are always your full UCSC email address and Blue password, (cruzid@ucsc.edu and CruzID Blue password).

eduroam services are subject to the same rules and standards that are followed at UCSC. This includes the IT Policies and Guidelines.

---

eduroam Coverage

Wireless coverage areas for eduroam are the same as it is for CruzNet on the UCSC campus. Wireless access points are installed in select interior locations on campus. The locations targeted for wireless coverage are areas where students and faculty gather. However, departments do have the option of paying for wireless installation in specific locations. Classrooms administered by the Registrar’s Office currently do not have wireless coverage.

• eduroam wireless locations
• List of UCSC Wireless Coverage
• UCSC Wireless Coverage Map

---

Pricing

eduroam wireless service is included in the Information User Assessment so there is no additional cost to use the service. 

Wireless access points (waps) can be installed at a recharge fee that includes parts and labor. See the installation cost guideline (PDF) for more information. 

---

Service Levels

eduroam secure wireless service is available to UCSC students, faculty, and staff 24 hours a day, 7 days a week.

Planned outages are published on the ITS maintenance calendar.

If you would like to suggest changes to this service, have questions about the service, or would like to comment on the level of support you are receiving, please contact the ITS Support Center.