UCSC Information Technology Survey

About the Survey

ITS seeks to better understand campus technology needs, how well ITS is meeting those needs, and where to focus efforts in making improvements. The annual survey provides ITS with valuable, direct feedback from campus constituents. This survey has been undertaken with input from the Academic Senate Committee on Information Technology (CIT), and Institutional Research, Assessment, and Policy Studies (IRAPS).

Take the UCSC Information Technology Survey by May 5, 2023

As a thank you for your time, at the end of the survey you can enter for a chance to win a $50 Amazon gift card (20 available).

Participants

The survey is open to all campus constituents, including:

• Undergraduate students
• Graduate students
• Faculty
• Staff

Objectives

• Understand views of the campus IT experience
• Understand expectations for ITS support and services
• Understand satisfaction with ITS support and services
• Get insight into which areas to prioritize for further investigation and improvement
• See how our efforts are progressing over time

Timeline

The survey will be open April 17 through May 5, 2023.

Security

• The survey will be administered in Qualtrics which is approved by IT security to store survey data.
• Your personally identifiable details such as your email, name, or CruzID will not be collected, and survey results will be anonymized. ITS Privacy Statement for User Experience Research
• All raw survey data will be stored in Qualtrics. Only designated individuals in ITS will have access to raw survey data.

Analysis & Findings

ITS will share survey findings with campus leadership, the Committee on Information Technology (CIT), ITS, survey respondents, and other interested parties.

Contact us

If you have questions or ideas related to ITS user research and data analysis, please contact the ITS User Experience group at ux@ucsc.edu