ITS Division

The ITS Division consists of nine ITS units, 240 staff, and nearly 100 student workers. We are a service and solutions collaborative organization focused on providing useful, timely and thoughtful information and assistance to our university community.

Demand for IT services is managed by the Vice Chancellor of Information Technology, Senior Management Team, and Academic Divisional Liaisons who engage with the campus community and institutional leaders as part of the IT Governance process to understand the institution's technology needs and priorities.

The Who We Are Guiding Principles represent the values of ITS staff. Integrity, client focus, knowledge, team work, and fulfillment are the cornerstones of our culture.

Leadership

The ITS Division is led by Vice Chancellor of Information Technology (VCIT) Van Williams. In his role, Van ensures the strategic and operational excellence of both academic and administrative information technology to support and advance all aspects of the campus mission. He provides leadership, direction, strategic vision, communication, and support to the ITS Division.

Van collaborates across the campus with senior leaders, vice chancellors, deans, faculty, staff, students, and other key campus stakeholders including UCSC alumni and Silicon Valley business partners to identify opportunities to leverage technology in ways that support the goals of teaching and learning, research and discovery, and outreach.

Meet Van Williams - UC IT Article July 2018

Senior Management Team

The Senior Management Team (SMT) is comprised of the following directors and managers from the ten ITS units. SMT meets weekly to plan, strategize, and discuss IT and campus related topics, services, and projects. Each director is responsible for the strategic and tactical management of their ITS unit.

ITS Directors
Administration

Academic Divisional Liaisons

The Divisional Liaisons (DLs) provide local, specialized services to the academic divisions. Working with the deans, principal officers and their designates, the DLs manage their staff against a portfolio of locally prioritized services that augment those provided centrally in support of divisional goals.


Organizational Structure

ITS delivers many of the IT services to UCSC that are commonly used across all (or almost all) academic and administrative units. Each of the services are delivered by cross-functional teams, including ITS staff and non-ITS business partners. 

ITS Organization Charts

ITS is comprised of the following units:

You may contact the VCIT office by calling (831)-459-4906 or emailing feedback