New ITS Leadership Team 2019

Leadership Team (ITLT)

The following positions make up the ITS Leadership Team and report to VCIT Van Williams.

  • Chief Technology Officer (CTO), Byron Walker (Interim)
  • Chief Operating Officer (COO), Magge McCue
  • Chief Information Security Officer (CISO), Brian Hall (Interim)
  • Chief Product Officer (CPO), Neeraj Agarwal
  • Chief Experience Officer (CXO), TBD

The Chief Product Officer and Chief Experience Officer positions were created to develop missing customer and user focused competencies.

Senior Management Team (SMT)

The following positions make up the ITS Senior Management Team (SMT) and will report to one of the Chiefs mentioned above. These people will be transitioning to their new roles this summer unless noted. 

  • Director of Software Engineering under the new Technology Unit (TBD)
  • Melanie Douglas, Director of Operations & Infrastructure under the new Technology Unit
  • Laura Persson, Director of Finance, Portfolio Management and Strategy under the new Business Operations Unit (already in new role)
  • Andrea Hesse, Director of Research IT, under the new Products Unit
  • Bill Storey, Director of Foundation Products, under the new Products Unit
  • Jim Phillips, Director of Campus Engagement, under the new User Experience Unit
  • Lisa Bono, Communications & Marketing Manager, under the new User Experience Unit (already in new role)