ITS Change Restrictions

Standard maintenance windows will be removed from the ITS Maintenance Calendar and no work should be scheduled during change restricted dates.

If a change needs to be implemented during a Change Restricted day, the ECAB will be engaged for the approval process.

The change will need to be assessed to evaluate the impact to services during the change restriction. Non-academic service vendor maintenance activities may still occur if required and approved.

How to submit a Change that falls over a restricted day?

  1. Change Requestor submits Emergency change request (via ITR or SC Update) and includes justification for the work to occur during restriction
  2. Change Manager prepares change request(s) and sends daily email to ECAB for approval
  3. ECAB approves/denies change request(s)
  4. Change Manager communicates approval decision to Change Requestor(s)