Request Service

Use the webforms below to add Data Center services, or to change services you're already using.

Virtual Hosting Service

Virtual servers provide enterprise-grade high availability, using clusters located in the UCSC ITS Data Center and at the San Diego Supercomputing Center. More information about the Virtual Hosting Service

Request a new virtual server

To make a request to change (or de-commission) an existing virtual server, please enter a support ticket using the keyword "virtual hosting." 


Data Center (Physical) Hosting Service

The ITS Data Center provides both generator-backed and non-generator-backed power, as well as cabinets, cables, power distribution, seismic protection, UPS, firewall and VPN, redundant HVAC, physical security, and fire suppression. More information about the Data Center Hosting Service

Request to start hosting a server in the Data Center

To make a request to change (or de-commission) a server in the Data Center, please enter a support ticket using the keyword "physical hosting."


Data Center Backup Service

For servers enrolled in the Data Center Backup Service, computer data are backed up (copied) to disk and tape on a regular schedule. Tapes are stored securely on-site and off-site. More information about the Data Center Backup Service

Request to add (or remove) a host from Data Center backups