Mail Setup: Outlook on Unmanaged Machines

This document is specifically for users who have an older version of Outlook installed.  They need to check the version of Outlook before proceeding. The GSuite Sync Tool supports Outlook versions 14, 15 and 16.

Version number can be checked in the following way after starting Outlook:

  • Outlook 2007 and previous

      Help -> About Microsoft Office Outlook

  • Outlook 2010

      File -> Help -> About -> Additional Version and Copyright Information

  • Outlook 2013, Outlook 2016, Outlook 2019 and Office 365

      File -> Office Account -> About Outlook

Verify the version number.  In the case below, the version is 15 after the year 2013.  You can ignore the numbers after the period, they are the build number.

Microsoft Outlook 2013 (15.0.4481.1510)

For reference here is an overview of the released versions of Outlook and their version number.  

Version Name Version Number
Outlook 97 8.0
Outlook 98 8.5
Outlook 2000 9.0
Outlook XP2002 10.0
Outlook 2003 11.0
Outlook 2007 12.0
Outlook 2010 14.0
Outlook 2013 15.0
Outlook 2016 16.0
Outlook 2019 16.0

 If you have an unsupported version of Outlook, please go to Microsoft official website for instructions on upgrading your version of outlook. If you need help upgrading your version of Outlook please submit a ticket with the ITS Support Center. Tickets can be submitted on ITRequest

 Once your version of outlook is up to date, please follow the instructions below on setting GSuite Sync. 

  • To download G Suite Sync, either by googling the name, or from this link:

https://tools.google.com/dlpage/gappssync

suite-download

 

  • Install the application as an administrator.  Installation will complete and automatically open setup.

g2g-googlesignin.png

 

  • Your default internet browser will open and prompt you to enter Cruz ID, Gold password and then will ask you to MFA.

 

g2g-defaultmfa.png

g2g-mfa-login.png

 

  • After successful CruzID login, Google Account manager will ask you to select the email account.

g2g-pickemail

  • Then at the bottom of the page click “Allow” to allow G Suite Sync for Microsoft Outlook access to your Google account.

 

g2g.gsuitesync-allow

 

  • Return to Set Up G Suite Sync window from step 3 and click “Create profile”

g2g-gsuite-createprofile

 

  • The sync is now configured, click “Start Microsoft Outlook”.

g2g-gsync-start-outlook

 

  • Outlook will open a prompt, select your profile and click “Ok”

g2g-gsync-selectprofile.png

 

  • Set up is now complete and you will be able to see emails from the newly synced Google profile.