Navigation changes to MyUCSC

MyUCSC and Campus Solutions have been merged!

All users should now access one consolidated system at https://my.ucsc.edu.

New MyUCSC Navigation

Video Tutorials

Project Background

What does the systems merge mean for me?

Known issues that are still being addressed



New MyUCSC Navigation

In addition to the system consolidation, a new navigational structure was introduced.

The new navigation is more intuitive than the previous interface and is customized for specific user types, including applicants, students, faculty, advisers and staff. Users are automatically assigned homepages based on these five campus affiliations. The homepages contain tiles that link to the most commonly-accessed pages.

Student Homepage

In many cases, pages are grouped into navigation collections, which are compilations of pages that fall under a similar topic or business need. Navigation Collections display the list of the pages in the collection in a navigation menu on the left and the contents of the currently-selected page on the right. Users can quickly and easily move from page to page by clicking the page name in the navigation menu.

My Account Navigation Collection

The old "Main Menu" structure that users were familiar with has been renamed the "Navigator" and exists inside the NavBar (the compass icon in the top right corner of MyUCSC).

Navigator

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Video Tutorials

The videos below provide guidance on the new interface navigation, homepage contents and personalization options.

Students

Faculty

Advisers

Staff

All users

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Project Background

Applicants, Students, Faculty and Advisers have historically logged into MyUCSC, which is an Oracle/PeopleSoft product called the Enterprise Portal. This is a separate application from Campus Solutions, which is used by campus administrative offices like Admissions, Financial Aid and the Registrar.

When these products were first selected by UC Santa Cruz in 2003, the Enterprise Portal was capable of presenting the friendly landing page that users see when they logged into MyUCSC, while Campus Solutions provided the breadth of the campus business functionality UC Santa Cruz needed. But beyond the "friendly landing page" that MyUCSC offered, most of the pages that applicants, students, faculty and advisers see through MyUCSC are actually Campus Solutions pages being displayed through MyUCSC. Over the last decade and a half, the Campus Solutions product evolved to provide many of the friendlier user interface features that UC Santa Cruz had selected the Enterprise Portal for, and we were no longer reaping the benefits of supporting two separate systems.

The consolidated system that you see now has the MyUCSC name and URL, but is the Oracle/PeopleSoft Campus Solutions product.

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What does the systems merge mean for me?

Students

  • Log in at https://my.ucsc.edu.
  • The pages you're familiar with for enrollment, financial aid, billing, etc. still exist, you just get to them in a different way than you used to.
  • You see the Student Homepage (as well as other homepages if you have other university affiliations).
  • If you had any MyLinks or Favorites saved in MyUCSC before July 10, you'll need to recreate them.
  • The Main Menu contents you were familiar with have been reorganized in the Navigator.

Faculty

  • Log in at https://my.ucsc.edu.
  • The pages you're familiar with for your class roster, grade roster, etc. still exist, you just get to them in a different way than you used to.
  • You see the Faculty Homepage (as well as other homepages if you have other university affiliations).
  • If you had any MyLinks or Favorites saved in MyUCSC before July 10, you'll need to recreate them.
  • The Main Menu contents you were familiar with have been reorganized in the Navigator.

Advisers

  • Log in at https://my.ucsc.edu.
  • The pages you were familiar with for academic advising still exist, you just get to them in a different way than you used to.
  • You see the Adviser and Staff Homepages (as well as other homepages if you have other university affiliations).
  • If you had any MyLinks or Favorites saved in MyUCSC before July 10, you'll need to recreate them.
  • The Main Menu contents you were familiar with have been reorganized in the Navigator.

Staff

  • Log in at https://my.ucsc.edu instead of https://ais-cs.ucsc.edu (this link will redirect to my.ucsc.edu until the end of October).
  • The pages you were familiar with still exist, you just get to them in a different way than you used to.
  • You see the Staff Homepage (as well as other homepages if you have other university affiliations); you may want/need to add additional tiles to your homepage based on your business needs. (See the Personalizing MyUCSC video tutorial for instructions.)
  • Your Favorites will remain unchanged.
  • The Main Menu contents you were familiar with are in the Navigator (only the Self Service folder has been restructured).

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Known issues that are still being addressed

Nearly every new technology has a few glitches or bugs; below are the issues ITS has identified with the new navigation elements provided by Oracle, suggested workarounds, and estimates for when each will be resolved.

  • Changing mode in navigation collections: When changing from Add/Update mode to Correct History mode on a page accessed through a Navigation Collection, users are returned to the search page. Workaround: Select Correct History on the search page before entering the record. Resolution estimate: October 28, 2017.
  • System back button/Navigator: There are a handful of custom pages in MyUCSC that were developed outside of the native Oracle/PeopleSoft tool, and the system back button and/or Navigator features don't function consistently on those pages. Some example pages include: Academic Calendar, Operational Calendar, Class Search, Student Advising Summary. Workaround: Use the Home button and resume navigation from there. Resolution estimate: unknown.
  • Query Manager and Query Viewer are inaccessible through navigation collections: an error message displays instead of the Query search page. Workaround: Query Manager and Viewer can be accessed through the Navigator > Reporting Tools > Query. Resolution estimate: October 28, 2017.
  • Incompatibility with Kaspersky Anti-virus products. MyUCSC returns an error message: "Function 'onReadyState' Error: Failed to execute 'querySelectorAll'..." when navigating in MyUCSC. Workaround: Disable Kaspersky products. Resolution estimate: Resolved August 21, 2017. [See resolution]

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