Getting Online

ResNet technicians assist campus residents with connecting to the Internet*. We can answer questions about security, cable TV, general troubleshooting, and help with computer problems. 

*If you connect to the network via a wired port you may choose to bring a wireless router, however we do not guarantee that it will work on our network. In the wireless only locations wireless routers will not function.

Before you start, you will need:

Wired Access:

The following is a list of locations with wired access:

  • Cowell: All apartment buildings (1-4)
  • Stevenson: Casas 9 through 11
  • Oakes: Apartment Buildings Khalo, Shabazz, Harvey Milk, Liliuokalani-Minami
  • College 9: Apartments (Including those in residence halls)
  • College 10: Apartments (Including those in residence halls)
  • Crown College
  • Merril College
  • Kresge College
  • Rachel Carson College
  • Porter College
  • University Town Center
  • The Village

Instructions on how to connect:

  1. Using the device you wish to register, connect to the ResNet network.
  2. After connecting, open a web browser and load a non-cached website.
  3. You should be redirected to the ResNet authentication page.
  4. Follow the prompt from the authentication page.
  5. If you are not being redirected or have issues please call ResNet at (831) 459-4NET (4638).

Wireless Access:

ResWiFi

For a list of ResWiFi locations please visit the network upgrade page.

Using the device you wish to register, connect to the ResWiFi network.

SSID: ResWiFi

Password: SlugWiFi

  1. After connecting, open a web browser and load a non-cached website.
  2. You should be redirected to the ResNet authentication page.
  3. Follow the prompt from the authentication page.
  4. If you are not being redirected or have issues please call ResNet at (831) 459-4NET (4638).

Camper Park Wireless:

The camper park has access to cruznet via wireless access points. In order to increase the wireless range you may pick up a BearExtender from the camper park housing office. Run the installation disk or download the appropriate installation software from the BearExtender support website.

Eduroam:

Please refer to the Eduroam webpage for specifics on how to connect your devices.

CruzNet:

CruzNet is an open access guest network. For more details on the network please see this page.


Contact Us

ResNet staff are available to assist you. When bringing your computer in for service, please bring your power cord and remove login passwords. Please view our Homepage for hours and locations.