Information for Returning Residential Students

Welcome back to UCSC! The university offers a wide range of computer services for students, especially residential students. If you will be living in one of the residence halls or apartments, here are some suggestions we have to make your return to UCSC a great one.

Some locations will be upgraded to a wireless-only network as a part of a larger infrastructure upgrade project. Students in these locations should not bring wireless routers, as wireless access will be provided, and ethernet ports will no longer be functional. Check this page to see more on wireless upgrades.

Download SafeConnect: Doing this is your first step to getting online. You can find all the information along with the SafeConnect files here.  

Use your resources: If you are having any problems with your laptop, contact the ResNet staff. Whether it is a virus or a networking issue, ResNet can help you free of charge. You can also submit an online ticket through ITRequest if you do not want direct assistance.

Review the rules governing the use of the Internet on campus: Brush up on these policies to ensure that you will not run into any trouble while using the Internet on campus. It is your responsibility to know what you can and cannot do. Also, brush up on the UCSC Copyright policy to prevent any problems that could potentially hinder you from making the best out of your return to UCSC. 

Meet the minimum computer requirements: If you are returning to UCSC with a new computer, please make sure that it meets the university's minimum requirements to ensure that you will not encounter any problems with compatibility. 

Additional Useful Information