Conferencing and Telephones
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
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Auto Attendant (Call Tree)
An automated call handling service that greets callers, provides information, and directs them to the right department or voicemail.
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Automated Call Distribution (Mitel Contact Center)
A call center solution that manages interactions across multiple channels, including voice, email, chat, and text.
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Desktop Telephone Service
A reliable physical desk phone in your workspace for voice communication. Make and receive calls, transfer calls, and check voicemail.
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Emergency Telephone Services
Quickly connect to emergency services from your personal cell phone or a campus phone.
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Softphones (MiCollab)
Make and receive calls from your UCSC campus extension using your computer or smartphone—no desk phone required.
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Two-Way Radio Services
Purchase or rent two-way radio equipment for reliable communication across the UCSC campus and surrounding areas.
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Video Conferencing (Zoom)
A full-featured web and video conferencing service for online meetings, webinars, virtual teaching, and interactive sessions.