Desktop Telephone Service
A reliable physical desk phone in your workspace for voice communication. Make and receive calls, transfer calls, and check voicemail.
Get started
- Contact your department facilities coordinator to order a desktop telephone
- Get Started with Desktop Telephone Services
- Add new voicemail or change existing features
Features
- Full-service installation of phone lines and devices in university offices
- Includes caller ID and call forwarding
- Voicemail is an optional service and will only be assigned to a desktop telephone when the voicemail service is requested. Send voicemail messages to your email inbox
- Includes UCSC Conference Calling (KB) for small conferences of up to 8 people, including up to 2 off-campus parties. Use Zoom for conferencing with more off-campus parties
- Assistance with ATT service orders is available for UCSC business offices located at sites not served by the campus telephone service
Support
- Service requests are scheduled on a first-come, first-served basis. Orders should be submitted a minimum of seven business days before the date needed
- Learn more about the Desktop Telephone Service in the ITS Knowledge Base
Cost
The basic desktop telephone service is provided at no cost. Additional services, including voicemail, have associated costs.
Requirements
- Telephone services must be ordered through a department facilities coordinator
- Users should not move campus phones, as they provide location data to emergency services
Policy
IT Support
Search the knowledge base, browse IT guides, and open a support request.