Standard Desktop Services
Support for UC Santa Cruz faculty and staff with everything from new computer setup to securely disposing of old equipment.
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Features
- New computers can be configured to meet current standards for security and functionality
- Migrate your files and settings from an old computer to a new one
- Software installation assistance to ensure your tools are ready
- Troubleshooting support for computer issues
- Secure data disposal when old equipment is retired, with options for surplus or e-waste
- As an extension of Standard Desktop Services, Managed Computer Services provides remote management tools to configure, update, and secure university-owned Windows and Mac computers
Support
- Purchasing a new laptop or computer
- Standard new computer configurations and included software
- Get started with managed computing services
- Learn more about Desktop and Mobile Device Support in the ITS Knowledge Base
Cost
Standard Desktop Services are provided at no cost. Some software may cost extra.
Requirements
Computers must meet certain standard criteria to receive support to receive support
Policy
IT Support
Search the knowledge base, browse IT guides, and open a support request.