Information Technology Services

Services for Faculty

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  • Auto Attendant (Call Tree)

    An automated call handling service that greets callers, provides information, and directs them to the right department or voicemail.

  • Automated Call Distribution (Mitel Contact Center)

    A call center solution that manages interactions across multiple channels, including voice, email, chat, and text.

  • AWS Academy

    Free, ready-to-teach cloud computing curricula that prepares students to pursue industry-recognized certifications and in-demand cloud jobs.

  • Calendar (Google Calendar)

    Schedule meetings, keep track of important events, and share your schedule. Manage your personal calendar while creating separate calendars for teams and…

  • Campus Network

    Providing and managing online connectivity for the UC Santa Cruz community.

  • Campus Notifications (CruzAlert/SlugSafe)

    Receive official UC Santa Cruz emergency (CruzAlert) and non-emergency (SlugSafe) notifications through email, voice messages, and text.

  • Campus Virtual Private Network (VPN)

    Securely connect to the UC Santa Cruz network from off-campus using a virtual private network (VPN).

  • Campus Wireless Access (eduroam)

    Connect securely with wireless internet access while on the UC Santa Cruz campus.

  • Canvas Course Analytics

    A built-in feature of the Canvas learning management system that provides insights into course components and student activity.

  • Canvas Learning Management System

    The primary learning platform at UC Santa Cruz, connecting students and instructors for course management, assignments, grading, and communication.

  • Canvas Outcomes

    Assess student progress and mastery in alignment with course or program learning outcomes.

  • Canvas Quizzes

    Assess student understanding of course materials through customizable quiz options.

  • Canvas Software Licensing and Integration

    Integrate third-party tools in Canvas to enhance teaching and learning.

  • Classroom Technology

    Technology for teaching and learning is provided in general assignment classrooms.

  • Classroom Technology Hotline

    Get immediate assistance with classroom technology in general assignment classrooms by calling (831) 459-5858 during scheduled instruction.

  • Cloud Hosting (Amazon Web Services)

    Access secure and discounted cloud hosting and storage from Amazon Web Services (AWS) with over 200 full-featured infrastructure and application services.

  • Cloud Storage for Personal and Team Documents (Google Drive)

    Store, access, and collaborate on files securely with your team, department, or campus colleagues.

  • Computer Labs

    Computer labs across campus where students, faculty, and staff can access computers, print documents, and use specialized software.

  • Computer Surplus and Disposal

    Securely dispose of old computer equipment, with optional pickup service.

  • CruzID

    Your unique and essential UCSC account, sometimes referred to as your username, that gives you access to many campus services and systems.

  • Data Center Backup Service

    Protecting servers, applications, and systems by ensuring data recovery and business continuity. This service provides centralized management for archiving and retrieving data.

  • Data Center Virtual Private Network (VPN)

    Securely connect to systems in the UC Santa Cruz Data Center using a Virtual Private Network (VPN).

  • Data Use Agreement Review and Security Attestations

    Get help understanding information security policies, best practices, and procedures when using data on behalf of UC Santa Cruz.

  • Desktop Telephone Service

    A reliable physical desk phone in your workspace for voice communication. Make and receive calls, transfer calls, and check voicemail.

  • Document and Signature Management (DocuSign)

    A cloud-based tool to easily and securely send, sign, and manage online agreements and documents, including signatures that are legally binding.

Last modified: May 14, 2025