Services for Staff
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Auto Attendant (Call Tree)
An automated call handling service that greets callers, provides information, and directs them to the right department or voicemail.
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Automated Call Distribution (Mitel Contact Center)
A call center solution that manages interactions across multiple channels, including voice, email, chat, and text.
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Calendar (Google Calendar)
Schedule meetings, keep track of important events, and share your schedule. Manage your personal calendar while creating separate calendars for teams and…
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Campus Notifications (CruzAlert/SlugSafe)
Receive official UC Santa Cruz emergency (CruzAlert) and non-emergency (SlugSafe) notifications through email, voice messages, and text.
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Campus Virtual Private Network (VPN)
Securely connect to the UC Santa Cruz network from off-campus using a virtual private network (VPN).
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Campus Wireless Access (eduroam)
Connect securely with wireless internet access while on the UC Santa Cruz campus.
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Canvas Learning Management System
The primary learning platform at UC Santa Cruz, connecting students and instructors for course management, assignments, grading, and communication.
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Cloud Hosting (Amazon Web Services)
Access secure and discounted cloud hosting and storage from Amazon Web Services (AWS) with over 200 full-featured infrastructure and application services.
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Cloud Storage for Personal and Team Documents (Google Drive)
Store, access, and collaborate on files securely with your team, department, or campus colleagues.
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Computer Labs
Computer labs across campus where students, faculty, and staff can access computers, print documents, and use specialized software.
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Computer Surplus and Disposal
Securely dispose of old computer equipment, with optional pickup service.
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CruzID
Your unique and essential UCSC account, sometimes referred to as your username, that gives you access to many campus services and systems.
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Data Center Backup Service
Protecting servers, applications, and systems by ensuring data recovery and business continuity. This service provides centralized management for archiving and retrieving data.
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Data Center Virtual Private Network (VPN)
Securely connect to systems in the UC Santa Cruz Data Center using a Virtual Private Network (VPN).
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Data Use Agreement Review and Security Attestations
Get help understanding information security policies, best practices, and procedures when using data on behalf of UC Santa Cruz.
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Desktop Telephone Service
A reliable physical desk phone in your workspace for voice communication. Make and receive calls, transfer calls, and check voicemail.
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Document and Signature Management (DocuSign)
A cloud-based tool to easily and securely send, sign, and manage online agreements and documents, including signatures that are legally binding.
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Document Creation and Collaboration (Google Docs, Sheets, and Slides)
Create, edit, share, and collaborate on documents, spreadsheets, and presentations.
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Email and File Encryption (Virtru)
Control access and encrypt sensitive data when sharing information via UC Santa Cruz Gmail or Secure File Share.
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Email lists (Google Groups)
Create mailing lists and online forums. Control access to Google resources like Calendar, Drive, Docs, and Sites using a single group email…
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Emergency Telephone Services
Quickly connect to emergency services from your personal cell phone or a campus phone.
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Endpoint Detection and Response (EDR)
Protecting computers and networks from complex and ongoing cyber attacks, offering better protection than antivirus software.
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Event Support
Planning and on-site event support at on-campus locations and many off-campus locations.