Overview

Asana is a collaborative project management and task tracking software accessed through a web browser. ITS is managing an Enterprise subscription service that includes greater security and cross-team collaboration features that are not included in the unmanaged Free and Premium accounts. Asana is currently approved for P1/P2 (public/institutional data) but not for P3 or P4 (regulatory data and some types of PII) protection level data storage. Users will follow campus data protection policies.

The Enterprise Asana service is available to all faculty and staff at a discounted annual fee. Those who currently have free or premium subscription licenses are invited to migrate to the UCSC enterprise license to take advantage of these benefits:

Enterprise Benefits Include

• Increased security
• Cross-team collaboration
• Future premium features upgrades
• Prioritized end-user support direct from Asana
• Access to Asana Customer Success Manager for assistance with your goals and objectives.

How to Order

Ordering - Enterprise licenses can be requested by completing the software request form. Please include your FOAPAL & billing contact for your team, Team name(s), name & email address’ of Team members.

Costs - $30/month per user for the term of the agreement.

Annual Renewal Date:  February 1st, subscriptions ordered mid-term are billed through February 1st.

Asana Help Pages

• Common Questions
• Privacy & Security
• Accessibility
• Asana FAQ

Get Help

If you have questions or issues, submit a support ticket with the ITS Support Center at https://itrequest.ucsc.edu, or by email help@ucsc.edu or telephone 459-HELP(4357).

Check the Knowledge Base for additional information on more topics.

• Resources for Getting Started, Training and Help
• How to migrate teams or add new enterprise teams.

Check Asana Status