IT Project: eSignature Analysis and Evaluation
This project will evaluate whether DocuSign remains the best choice for UC Santa Cruz’s eSignature needs. The assessment will consider business, user experience, and technical requirements, prioritizing existing eSignature tools while engaging key stakeholders in the decision-making process. Using the results of this work, leadership will make a final decision, based on cost-effectiveness and alignment with institutional needs, whether to keep Docusign as our eSignature tool or to proceed to an RFP to select a new solution.
Impacts
- Cost optimization and financial sustainability
- Potential for enhanced alignment with institutional needs
- Supporting data-driven decision making
Approach
- Gather input from faculty, staff, and administrative and academic departments that use eSignature.
- Gather and document business, user experience, and technical requirements.
- Determine migration requirements from DocuSign to another tool.
- Evaluate potential replacement tools including security and accessibility requirements.
- Conduct market and cost analysis
- Summarize and make recommendations based on analysis.
Timeline
Executive Sponsors
- Vice Chancellor of Information Technology
- Vice Chancellor of Finance, Operations, and Administration and Chief Financial Officer