Lucidchart retiring in 2026

ITS will discontinue centralized licensing for Lucidchart on February 22, 2026. Lucidchart is an online tool for creating flowcharts, process maps, and technical diagrams, currently accessed through an opt-in campus license. 

Lucidchart licensing costs have increased while campus usage remains low. The vendor requires a minimum purchase that exceeds actual demand, and ITS has been subsidizing the difference. Rising costs combined with campuswide budget constraints make this unsustainable moving forward, and ITS decided not to renew the license once it expires next February.

Current Lucidchart users can download any documents they wish to keep before February 22, 2026. Instructions for exporting files are available on Lucid’s support site.

Users who want to continue using Lucidchart or need a diagramming tool for their work have several options:

• Purchase an individual or team Lucidchart license – Departments or individuals may choose to buy their own subscription. View pricing for Lucidchart and bundled plans.
  
• Use Lucid’s free educational program – Lucid offers a limited-feature educational license at no cost.
  
• Switch to alternative tools – Many other diagramming tools are available, and existing Lucidchart files can be exported for use elsewhere by following these instructions.

Need support?If you have questions or need help with this transition, open a support ticket or call the ITS Service Desk at (831) 459-4357.