ResNet

Residential Network Services (ResNet)

What is ResNet?

ResNet is a free service for on campus residential students providing technical and networking support.

Free Services

Did you know residential (on-campus) students and staff get free Xfinity/Max (Formerly HBO Max) streaming and computer repair services? Some more services we provide are listed below:


Answer quick technical questions over the phone or via email	Assist with connecting devices to campus networks
Troubleshoot network connections	Enroll gaming and smart devices on the network
Diagnose and fix software issues	Assist with removing copyrighted material after a DMCA violation
Troubleshoot Xfinity On Campus service	Scan and remove viruses and malware
Perform device maintenance and upgrades	Minor hardware support Simple Replacement of: Network Cards (Laptops & Desktops) Ram SSD & Hard drives Graphics Cards (If all components are provided) *Replacement must be provided by the client
Assist with E-Waste of electronics

Where is ResNet offered?

The Residential Network is offered both wirelessly and wired via Ethernet ports in student rooms depending on location.

Wireless Access

All Residential locations not listed below have wireless internet access. Routers are not permitted in wireless only locations and ethernet ports will not work.

Wired Access

In locations listed below there is no wireless access. Wireless ResNet (ResWiFi) is offered as a supplemental service in the hallways and lounges of marked locations. Please note that there is only one working ethernet port per room and it may be hidden behind furniture. Students in these locations may obtain a wireless router.

Merrill - C, D

University Town Center (UTC)