ResWiFi Secure Wireless

ResWiFi is a new free secure wireless service for UCSC students and staff living on campus in the residential halls. As of summer 2017, 25 residential halls have this service with more areas planned for future implementation.

SafeConnect is used to manage network access and enforce minimum network connectivity policies for antivirus, operating system, and application updates. SafeConnect uses CruzID and Blue password credentials to authenticate users. Guest access is not available on ResWiFi. 

More details including a list of the 25 residential halls that have ResWiFi, are available here.

Features and Benefits

  • Authenticate computers.
  • Provide residents with encrypted wireless access (WPA2-PSK, 256 AES).
  • Posture assessment for computers used by student residents.
  • Authenticate devices with limited login capability on the wireless network.
  • Whitelist devices used by student residents or conference services.
  • Access to the ResWiFi Television Service for student living on campus.
  • Self-enrollment for up to five (5) devices.

ResWiFi is compatible with most 2.4Ghz and 5Ghz devices. ITS recommends the following:

  • Use 5Ghz for fastest service.
  • For desktop computers, use a dual band network interface card (PCI or PCI-e) for best performance.

Personally owned WiFi routers are not allowed in residential halls with this newly renovated service.


ResWiFi is available 24/7. If the system requires maintenance, downtime will be conducted Monday - Friday, 3:00 AM - 7:00 AM. The ITS Change Management Process is followed for planned maintenance, and planned changes are posted on the ITS Maintenance Calendar.

Access ResWiFi

ResWiFi access instructions can be found here. Click "Getting Online" under ResNet Services.

Get Help

Residential Network Services (ResNet) provides support for students living on campus.