Customer Support

The ITS Support Center is available to answer your questions on any of the services we provide, as well as offer desktop and laptop computer support. 

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Get Help the Following Ways

  • Online: Request Help
  • Phone: (831) 459-HELP (4357)
  • Email: help@ucsc.edu
  • Remote Assistance: QuickSupport

Location & Hours of Operation

The ITS Support Center is located in Kerr Hall, room 54. In person support is available Monday-Friday, 8AM to 5PM. 

If you need assistance, please contact the ITS Support Center. In the event that resolution cannot be performed by the Support Center, your question will be escalated to the appropriate ITS team.