Adobe Creative Cloud

 

UC Santa Cruz provides the Creative Cloud All Apps Suite to all active campus faculty, staff, and students. This productivity suite includes Acrobat Pro, Photoshop, InDesign, Illustrator, Premiere, Spark, and much more.

Visit: Adobe Sign-in Help for software authentication and activation questions

Get Creative Cloud Software

University-Owned Computers: ITS provides the Named User Creative Cloud  desktop app with the management tool BigFix 

• Mac: Accept the BigFix install Offer and locate Adobe Creative Cloud in your Application folder, run it, and sign-in to download, update or uninstall your Adobe software.
• Windows: Accept the BigFix install Offer and locate the Adobe Creative Cloud icon on your Desktop or in your Start menu. Open the App, and sign-in to download, update or uninstall your Adobe software.
• Lab or Shared Computer: A Shared Device License (SDL) can be installed on a UC computer that has multiple users. SDL is licensed to a device instead of an individual. Contact ITS Software for access.  

Personally-Owned Computers or non-managed computers: 
Access downloads and entitlements at https://creativecloud.adobe.com 

Get Acrobat Pro DC Software

• Acrobat is included in Creative Cloud, but here is a direct download:
  https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html 

Computer System Requirements
See: https://helpx.adobe.com/creative-cloud/system-requirements.html

Features and Benefits

• Students, Faculty, and Staff can activate Creative Cloud software on 2 computers at a time and install on  up to 5 devices that are UC or personally owned. 
  
  
• Adobe Cloud Storage
  
  • 100 GB is available to each account for collaboration.
  • Do not store Protected Data in Adobe Cloud.
  • Assets are stored at assets.adobe.com

 Sign in to use Creative Cloud

• Installed Creative Cloud apps require the user sign in to activate the software once every 90 days.
• Add your email address and choose 'Company or School account'
• Use your CruzID Gold account and password
• Click here for Adobe Sign-in Help
• For support please open an IT Request ticket: https://ucsc.service-now.com/ess/

Availability

Adobe provides access to their services at https://creativecloud.adobe.com. Campus support is provided Monday-Friday, 8AM to 5PM through the ITS Support Center, 831-459-HELP (4357) 

Eligibility

All active UCSC students, faculty, and staff are eligible to use Creative Cloud.

University Extension students are not eligible for installation on personally-owned computers.

• Students
  
  • Student access is activated when the first enrolled quarter begins.
  • Access is disabled when student status ends (graduation, transfer or exit).
  • Adobe provides access to stored assets at https://assets.adobe.com/
  • Access to Asset help: https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html
  • Do not store Restricted Data in Creative Cloud storage.

• Faculty and Staff
  • Faculty and staff access is enabled when employment status is actived.
  • Access is disabled when employment ends or on retirement.
  • Adobe provides access to stored assets at https://assets.adobe.com/
  • Access to Asset help: https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html
  • Do not store Restricted Data in Creative Cloud storage.

Costs

Creative Cloud is provided centrally by the campus at no charge.

Disabled Services

Adobe Sign cloud-based e-signature service is not enabled.

Adobe apps on iPads and tablets may have limited functionality due to our subscription plan.

Get Help

http://its.ucsc.edu/get-help/index.html

Policy Information

IT Policies and Guidelines

Acceptable Use Policy

UC Minimum Security Standard

UCSC Implementation of the UC Electronic Communications Policy (ECP)