Adobe Creative Cloud

UC Santa Cruz purchases annual Creative Cloud-All Apps Edu licenses for all active campus faculty, staff, and students. This productivity suite includes Acrobat Pro, Photoshop, InDesign, Illustrator, Premiere, Express, and much more.

Get Creative Cloud Software

Student and personally-owned computers OR university-owned computers not managed with BigFix: 

1. Download and install the Creative Cloud app. Installation requires administrator rights on the computer.

University-owned computers managed with BigFix:

1. In the BigFix Self Service app accept the Offer to install the Creative Cloud App.
2. Follow the instructions based on your operating system. 

Get Acrobat Pro DC Software

• Acrobat is included in Creative Cloud, but the installer can be downloaded separately:
  Download Acrobat DC | Enterprise license 

System Requirements

• Creative Cloud System Requirements

Features and Benefits

• Students, faculty, and staff can activate Named User Creative Cloud software on 2 computers at a time and install on up to 5 devices that are UC or personally owned. 
  Licenses must be assigned to a specific person and are not available for shared/functional UCSC accounts.
  
  
• Adobe Cloud Storage
  
  • 100 GB is available to each account for collaboration.
  • Do not store Protected Data in Adobe Cloud.
  • Assets are stored at assets.adobe.com

Sign in to Creative Cloud

1. Activate Adobe Creative Cloud:
   • Faculty and staff
   • Students
2. If prompted, add your email address
3. If prompted, select: "Company or School account"

Eligibility

Active students, faculty, and staff

• All active UCSC students, faculty, and staff are eligible to use Creative Cloud.
• University Extension students are not eligible for installation on personally-owned computers.

• Students
  
  • Student access is activated when the first enrolled quarter begins.
  • Student access is disabled one quarter after student status ends (graduation, transfer or exit).
    • Students graduating in Fall lose access at start of Spring quarter.
    • Students graduating in Spring lose access at start of Fall quarter.
  • Cloud stored assets.
  • Access to asset help.
  • How to migrate your assets before you depart.
  • Do not store Restricted Data in Creative Cloud online storage.
    
    
• Faculty and staff
  • Faculty and staff access is enabled when employment status is Active.
  • Access is disabled when employment ends, when on unpaid leave status, or on retirement.
  • Adobe provides access to stored assets 
  • Access to asset help.

• How to migrate your Creative Cloud assets before you graduate.

Non-active students, faculty, and staff
Faculty and staff who are not in active status can request their department purchase an annual subscription at UC agreement prices under the Adobe ETLA program. Subscriptions are transferable.

• Non-active faculty or staff: order or request Adobe software
• Students: purchase discounted Adobe software using your @ucsc.edu email account.

Costs

Creative Cloud is provided centrally by the campus at no charge. The campus does not bill you for its use. If you are billed by Adobe for your use, it means that you have a personal account using your UCSC email address rather that a campus acccount. 

The annual purchase of Adobe software is based on the published count of active employed faculty and staff and active enrolled students. More about cost.

Inactive Adobe Services 

• Adobe Sign cloud-based e-signature service is not enabled.
• Adobe Stock is not included in Creative Campus. It is available under the annual VIP subscription program.  Contact ITS Software for info.
• Adobe apps on iPads and tablets may have limited functionality due to our subscription plan.

Get help

• Campus support is provided Monday-Friday, 8AM to 5PM through the ITS Support Center.

Policy

• IT Policies and Guidelines
• Acceptable Use Policy
• UC Minimum Security Standard
• UCSC Implementation of the UC Electronic Communications Policy (ECP)