Outlook / Windows Mail Settings for UCSC Google Email

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These instructions are meant for setting up new accounts and configurations or for checking your settings. If you encounter difficulties, please contact the ITS Support Center

QUICK SUMMARY:

Username name@ucsc.edu - your full email address

Incoming Mail Server (IMAP, POP)
IMAP Recommended 

imap.gmail.com (for IMAP) pop.gmail.com (for POP) 
If you are not sure what to use, IMAP is recommended. 
SSL (Incoming) 993 (IMAP) or 995 (POP)
Return Address (account name) name@ucsc.edu - your full email address
Outgoing (SMTP) Mail Server smtp.gmail.com
Outgoing mail authentication Use Password Authentication (SMTP-AUTH)
Secure Password Authentication Do not use SPA
SSL (Outgoing or SMTP) Required, alternate port (465)

Outlook IMAP Configuration

  1. Make sure that IMAP is enabled in your main UCSC Google email settings.
  2. Launch Outlook.
  3. Click Next at the Microsoft Outlook Startup screen.
  4. Click Yes to configure an email account and click Next.
  5. Enter your full name and UCSC email address. Leave the password fields blank.
  6. Click the Manually configure server settings or additional server types button at the bottom.
  7. Click Next.
  8. Select Internet Email and click Next.
  9. In the Internet Email Settings screen:
    • From the Account Type drop down box, select IMAP.
    • Enter Incoming Mail Server: imap.gmail.com
    • Enter Outgoing Mail Server: smtp.gmail.com
    • Enter User Name (this is your CruzID plus @ucsc.edu, so full email address).
    • Leave the password field blank and uncheck the remember password check box.
    • Click the More Settings button.
  10. Click the Outgoing Server tab. Another Internet Email Settings window will appear.
    • Click the Outgoing Server tab.
    • Click the My outgoing server (SMTP) requires authentication check box.
    • Make sure the Use same settings as my incoming mail server button is selected.
  11. Click the Advanced tab.
    • The Incoming server (IMAP) should be 993.
    • The Outgoing server (SMTP) should be 465.
    • Select SSL from the Use the following type of encrypted connection drop down boxes.
    • Click OK.
  12. Uncheck test account settings and click Next.
  13. Click Finish.

Get Help

If you encounter difficulties, please contact the ITS Support Center