AIS Help and Training for Staff
AIS Access
Staff follow a three-step process to obtain AIS access:
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Fill out and submit account forms to ITS.
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Sign up for mandatory Intro to AIS training.
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Read our Policy on Privacy of Student Records and take the FERPA Quiz.
IT Support notifies staff when the appropriate access has been approved and assigned.
Help
Find out how to:
- Access All Class Rosters
- Download Any Grid of Data to Excel
- Negative Service Indicators (Holds)
- Permission Numbers
- Prerequisites
- Print from AIS
- More Staff Help
For more help, contact the ITS Support Center:
- Submit an IT Request Ticket
- Email: help@ucsc.edu
- Phone: 831-459-HELP (4357)
Training
Intro to AIS is mandatory in order to receive an AIS account. Other trainings include My Messages, Intro to AIS Reporting, and Intro to GARP. To learn more and sign up, visit the AIS Training page.
AIS Reporting: Cognos
To obtain view access to reports and cubes in Cognos Upfront, attend the Intro to AIS Reporting for Cognos class. You will receive your User ID and password shortly thereafter.
After the training, to request a report, email a completed AIS Report Modification and Request Form to ais-reports-help@ucsc.edu

