AIS Help and Training for Staff

This page is for UCSC staff. If you are an adviser, please visit our page for advisers.

AIS Access

Staff follow a three-step process to obtain AIS access:

  1. Fill out and submit account forms to ITS.

  2. Sign up for mandatory Intro to AIS training.

  3. Read our Policy on Privacy of Student Records and take the FERPA Quiz.

IT Support notifies staff when the appropriate access has been approved and assigned.


Find out how to:

For more help, contact the ITS Support Center:


Intro to AIS is mandatory in order to receive an AIS account. Other trainings include My Messages, Intro to AIS Reporting, and Intro to GARP. To learn more and sign up, visit the AIS Training page.

AIS Reporting: Cognos

To learn more about Cognos reporting, to request an account, or to sign up for training, visit the Cognos service pages

Cognos UpFront Login Page